From the 2007 Gartner FS Technology Summit: How to Innovate
This afternoon, I ventured 20 blocks uptown from Insurance & Technology's offices to attend the 2007 Gartner Financial Services Technology Summit, at the New York Marriott Marquis. And contrary to popular belief, I went for more than just the free lunch.
Between meetings--including a very interesting one with ITM, a player that's gaining interest amongst insurers--I was able to attend a few track sessions, namely one directed by
Editor's Note: Alternatives to Offshoring
Offshore outsourcing can seem a questionable and at times very unfair practice, particularly if you've just lost your job to a cheaper counterpart overseas. Is it good policy—is it good citizenship—to sacrifice American workers to foreigners for the sake of profit?
xPression 3 Launched
Document Sciences releases next generation customer communications management solutions suite.
Analytics Make Doing Business Easier
Next-generation policy admin systems that incorporate analytics in the workflow further automation and straight-through processing efforts, says David West, Research Area Director, Insurance, TowerGroup.
Why You'll Respond To This Editor's Note
When Anthony O'Donnell's editor's note, Spitzer Schadenfreude, from our last Insurance & Technology newsletter led to some debate between readers, it got me thinking about how the emergence of the Web as a medium for news and information has increased the direct interaction between readers and content producers like editors and reporters. In fact, if
Goodstein Runs AXA Incubator
"We're trying to replicate the best and most unique concepts we see, whether within the insurance industry or outside it." says Barbara Goodstein, AXA Equitable.
Bob Wilkes Transforms CSAA’s Field Presence
California State Automobile Association (CSAA) Chief Delivery Officer Bob Wilkes talks about his current focus on transforming the carrier's call centers, as well as discussing changes in the carrier's data strategy and its market outreach to other AAA organizations.
It Looks Like An Inside Job
In this industry, we do a good job of creating security within our applications. But what are we doing about securing the systems themselves?