Nationwide Launches Master Site
Culminating a multi-year effort to update marketing and improve cross-selling, Columbus, Ohio-based Nationwide has completed the redesign of its Web site, replacing 50 customer-facing sites with a single Internet destination.
Great American Names Singh CIO
Great American Insurance Group has appointed former RLI Corp. CIO Piyush Singh to the post of senior vice president and CIO.
Removed: Midwest Taps InsureWorx
Seeking to streamline its Web-based ratings, claims and accounting operations, Midwest Insurance Co. has selected InsureWorx's PowerComp Policy system to replace the carrier's legacy system.
Technologies of Opportunity
As insurers plan their future IT investments, they may want to investigate some underappreciated technologies that have the potential to drive dramatic change in the industry.
Claims Tool Kit
With carriers relying heavily on adjusters and agents in the field to show responsiveness and customer commitment, the need for cutting-edge mobile technology is increasing.
With initiatives under way to streamline regulatory standards, enhance retirement options and introduce electronic medical records, 2006 promises a whirlwind of regulatory and political change for insurance executives.
Open Source’s Mainstream Future
Once the focus of an underground movement, open source software is on its way to becoming a universally adopted strategy for minimizing costs while maximizing performance.
Sun, 18 Nov 2007 13:05:12 -0500
What opportunities and challenges await innovative insurers in the coming year? Members of I&T's Reader Advisory Board report on their priority lists.
Serving the Agent Customer
Chris Steward, CIO, Arbella Insurance Group When Chris Steward joined Boston-based Arbella Insurance Group ($520 million in direct written premiums) as manager of new systems development, his initial charge was to install an agent Web site, and develop a data warehouse and management information system. Six years later, Steward is at the technology helm of the regional P&C carrier, still leading the charge to provide Arbella's more than 500 independent agents with an easy-to-use method of doing
Foundation for Growth
Mutual of Omaha expands its product offerings to include life, AD&D and disability with the help of SunGard's COMPASS administration solution.
Preparing for Disaster
Leveraging NSI Software's data replication technology and Bus-Tech's storage solution, Grange Insurance architects a successful business continuity plan.
Austin Mutual Insurance transitions to electronic policy administration with a Web-enabled business submission system built by Keane.
Kemper Auto and Home launches an online calculator to help consumers find the right coverage for personal possessions.
Center for Excellence
Highmark seeks to differentiate itself with new data center equipped with state-of-the-art physical and information security.
CIGNA Tech Supports Seniors
Carrier builds sophisticated Web technology for use by customer service representatives to assist Medicare-eligible population.
Over the recent Thanksgiving holidays, my husband and I traveled to Chicago to visit my parents.
Names In The News
Executive News; Gouverneur Goes Northwest; Sutherland Enlists at BCBSRI
Towing the Lines
While most claims processing systems are oriented toward one line of business, IDP (Wyncote, Pa.) has released Claim-It, a new claims processing system that encompasses all property and casualty lines.
A Stickier Web Site
New York-based Arch Insurance Group ($8.2 billion in assets) has redesigned its Web site, archinsurance.com, to make its products and services more accessible to brokers and agents, as well as potential and current customers.
Center Mutual Selects Comtec
Center Mutual Insurance selects Comtec's Total Insurance System to replace its legacy insurance processing system.
Guardian Life’s Callahan Looks Ahead
Dennis S. Callahan, Executive Vice President and CIO, Guardian Life Insurance Co. of America (New York; $39.5 billion in assets), and Insurance & Technology Reader Advisory Board member recently shared with his thoughts with I&T on the future of both Guardian and the insurance industry in general, from a technology point of view.