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 Nathan Golia
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Profile of Nathan Golia

Senior editor, Insurance & Technology
Member Since: 5/8/2014
Author
Blog Posts: 1451
Posts: 136

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.

Articles by Nathan Golia
posted in April 2012

Insurance Companies Look to Online Retailers as Role Models

4/16/2012
The consumerization of technology has changed how consumers interact with businesses, and online retailers have led the way in providing the kinds of real-time, personalized transactions that customers have come to expect. Insurers can learn from the retail customer experience to improve their own customer satisfaction.

3 Reasons a PAS Gamble Paid Off For Capitol

4/12/2012
Troy Lethem, who runs information systems for the Middleton, Wisc.-based commercial lines carrier, tells Insurance & Technology why its implementation of OneShield Dragon was worth the leap of faith.

3 Bring-Your-Own-Device Secrets

4/10/2012
If you're having trouble letting go and allowing workers to use their own personal mobile devices to perform enterprise functions, perhaps these hidden BYOD benefits will help convince you.

3 Secrets to Allstate's Innovation

4/4/2012
Allstate EVP of technology and operations Suren Gupta says he wants the company to be known as innovative. He reveals three secrets to building an innovative corporate culture.

Permanent General Selects Mitchell WorkCenter

4/2/2012
The goal of the implementation is to reduce the amount of manual data entry in the appraisal assignment process, according to Vernon Ernst, national physical damage manager for the insurer.

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