Profile of Nathan GoliaSenior editor, Insurance & Technology
Member Since: 5/8/2014
Blog Posts: 1451
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.
Articles by Nathan Golia
posted in March 2012
Baltimore Life turns a system that was designed to interpret regulations into a survey machine that helps improve customer service.
Health insurers have embraced modernization of the healthcare system since the Affordable Care Act was passed.
A new report indicates that big data has back-end applications that can help refine products in a customer-centric way.
The worker's compensation insurer has selected the vendor's full insurance suite for policy administration, claims, billing, rating and underwriting.
Even though 2011 socked the globe with catastrophes — and insurance companies with the resulting claims — carriers should stick to proven claims best practices. But that doesn’t mean clinging to old ways of interacting with policyholders.
The insurer will offer WebMD Digital Health Assistants to its members.
Insurers' claims organizations gain more benefits from flexible, agile analytics than from simply higher volumes of data, experts say.
Technology can't replace in-person meetings among this cohort, the company says.
It's not just the CIO and CMO who are becoming fast friends. PEMCO CMO Rod Brooks tells Insurance & Technology that business units are being integrated across the enterprise.
P&C carrier Auto-Owners Insurance didn't come to its decision to replace its legacy claims system overnight. SVP Bob Buchanan explains how it ended up selecting Guidewire ClaimCenter.
Among the tech-focused moves: new vendor management, agent experience and claims training VPs.
Aaron Latto is promoted to the position, which is responsible for all U.S. and international claims operation.
Matt Gray's skills will be leveraged for product development, according to Allianz' CMO.
Reuters reports that CNA will acquire its British rival after catastrophe losses took a toll on its bottom line.
The companies have implemented a bundled payment model with a California orthopedic provider.
The app allows producers to quote future monthly payments from a structured settlement annuity.
The new positions are mostly concentrated in Internet development and document systems programming activities, as well as Java programming, network administration and other infrastructure-related areas.
New solutions are emerging to help insurance companies develop apps for multiple mobile platforms quickly and easily.
The company based the industry-specific program on its work with insurer clients.
The insurer will replace a total of 12 legacy policy administration systems with eBaoTech's.
The mobile site allows access to the most-used portions of its full PC site, while the texting program is meant to encourage policyholders to be healthy.
As data requirements get more sophisticated, the 4G capabilities of Apple's latest tablet will shine, says VP, wholesaler distribution and enterprise sales reporting IT for Lincoln Financial Group.
The London-based companies will work together for five years.
Farm Bureau Financial selects Accenture's Claim Components software, while Millers Mutual will work with Ravello on a new system.
Aetna has added to its iTriage app, while Blue Cross and Blue Shield of North Carolina has created a mobile version of its website.
Pegasystems insurance industry principals see big data and analytics capabilities getting insurers closer to gleaning actionable insights in real time that both maintain a positive claims experience and provide business value.
Distributors across lines of business are looking to their carrier partners for solutions that allow them to grow their businesses using tablets and smartphones.
Deadly tornadoes cut through Midwestern and Southern states yesterday still weary from last year's record outbreaks.
Mercury Insurance chief claims officer Joanna Moore says that consumers must get smarter about what they post online.