Profile of Nathan GoliaSenior editor, Insurance & Technology
Member Since: 5/8/2014
Blog Posts: 1451
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.
Articles by Nathan Golia
posted in October 2011
It may not be the most expensive event of 2011, but the pre-Halloween snowstorm that walloped the East Coast is another reminder that such incidences don't follow the models.
The insurer's investments in the online channel over the past few years have coincided with an increase among all age groups in preference.
Borne out of an employee competition, the app has different capabilities depending on whether the user is a customer, financial advisor or benefits manager.
We've reported on how social media is becoming popular among life and annuities carriers in an attempt to broaden their policyholder bases. The ways companies look to start a conversation, however, aren't all the same.
Virginia Rometty, who has been with IBM since 1981, served as GM of IBM's Global Insurance and Financial Services Sector on her way to succeeding Sam Palmisano.
Risk Conversation includes loss prevention information, blogs and risk assessment tools that help users identify, understand and mitigate a variety of risks.
Budget decisions are being made in an increasingly uncertain economic environment. Are your plans changing on the fly?
The functionality is similar to that which is available on a mobile application or standard Web portal.
The Thunderhead platform will help the insurer reduce the amount of paper in its enterprise, the companies say.
The added capabilities include identity resolution and link analysis.
The health insurer will use Nexidia's speech intelligence technology and analytics services to improve its customer experience.
We talk about legacy a lot in the insurance industry. Is it holding you back from devoting your budget to innovations you'd like to make?
Let's be honest: Selling life insurance is about getting people to buy something related to their death, and who wants to think about that? More insurers are looking to begin that talk with prospects by turning to the most conversational technology available to them.
What are the opportunities for insurance companies to incorporate mobile payments into their transaction processing?
The insurance market isn't getting any better and premium growth is hard to come by. If cost reductions are put on the table again, will IT budgets feel the pain?
Arkansas Blue Cross and Blue Shield CIO Joseph Smith has made a career out of anticipating the pain points in the health insurance industry and identifying the right technologies to solve them.
TIAA-CREF CIO Annabelle Bexiga hasn't been shy about implementing meaningful change at the company in only a year on the job.
SVP Bob Buchanan's career at Auto-Owners Insurance Co. has been marked by his relationships with both IT staff and the business.
What will set apart elite insurance IT organizations from the rest? I&T takes a look at the four areas in which insurance CIOs must differentiate their technology departments and capabilities in the next year.
Connie O'Brien, SVP of Internet strategy and development, tells Insurance & Technology that with life insurance ownership at an all-time low, insurers must engage a new audience.
The stations are seen as a next step from worksite clinics.
The Sapiens Insight system also will aid LB Group with Solvency II.
The Blue Cross and Blue Shield Association licensee worked with Medikeeper to develop an integrated view of customers' health information.
Perhaps in hindsight we should've known that the writing was on the wall when Steve Jobs stepped down earlier this month. His passing offers a true opportunity to reflect on a remarkable run.
Sword Insurance, recently purchased by a private equity firm, has changed its name to AgencyPort Software. Co-CEO Steve Hauck spoke with I&T on how they ended up there.
The company has added a claims risk management tool to optimize payment accuracy.
The consultancy's US Insurer IT Budgets and Projects for 2012 survey shows an industry prioritizing IT despite a stubbornly tough economic environment.