Profile of Nathan GoliaSenior editor, Insurance & Technology
Member Since: 5/8/2014
Blog Posts: 1451
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.
Articles by Nathan Golia
posted in July 2011
The commercial lines insurer will use the vendor's business intelligence product.
With more individuals to deal with, as opposed to the current group structure, segmentation will be increasingly important, the company says.
The insurance research and consulting group has noted a change in claims strategy since the mid-1990s toward building the best customer service experience.
The insurer will use the Talon predictive analytics suite.
The latter's enterprise feedback management capabilities will be added to the former's existing customer experience analytics suite.
The company, which also released a mobile claims application, will text policyholders updates during disasters.
Vertafore adds rating capabilities to its suite with the buy.
The insurer's Healthy Steps program now has an app that allows users to track exercise and share with their social network.
The company has not disclosed why Allstate Protection president Joe Lacher is leaving.
While uncertainty in terms of how states will model their exchanges remains, one thing is sure: Insurers must ramp up their data analytics and risk management capabilities to ensure success in any exchange model, PwC says.
The actuarial firm identified concerns for insurance companies after HHS released potential regulations.
Humanaville.com takes advantage of increased use of online channels by older consumers.
The German insurance group will use the program for investment management.
The losses from 13 June events are tacked on to a $2 billion loss from April and May.
Former OneBeacon exec Arne Herenstein takes over the post.
The fleet insurer will lower premiums for policyholders using SpeedGauge.
The goal of the revamp is to improve user experience.
After a spring quite active on the catastrophe side, loss reports are trickling out from insurers.
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