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 Kathy Burger
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Profile of Kathy Burger

Editorial Director
Member Since: 5/8/2014
Author
Blog Posts: 575
Posts: 132

Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to directing the editorial strategy of both brands, Kathy is charged with the creation and development of new products, editorial supplements, special publications and live and online events including BS&T's Executive Summit, I&T's Executive Summit, Webcasts, live custom events and executive roundtables. Kathy is a frequent speaker/moderator at financial services industry conferences, and also has presented at a number of technology company user group and sales force events, as well as numerous Webcasts sponsored by industry leaders. She is a graduate of Carleton College.

Articles by Kathy Burger
posted in July 2012

5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO

7/26/2012
Just because the background of Yahoo’s high-profile new CEO, former Google executive Marissa Mayer, is in engineering doesn’t mean she doesn’t have some valuable insights about customer experience and engagement. As insurers grapple with these concepts, it could be helpful to review these insights from the woman who is charged with putting them into practice at long-struggling Yahoo.

Keep It Simple, Insurers

7/24/2012
Policy administration modernization and replacement projects traditionally have been among the most costly, complex and risky initiatives insurance IT organizations oversee. There's got to be a better way, and an increasing number of insurers are looking for alternatives.

Extreme Weather in the US: Is It Climate Change or a Historical Pattern?

7/6/2012
Devastating wildfires that have destroyed at least 347 homes in Colorado and cost more than $11 million to control. A bizarre derecho storm that killed 22 people and left 4.3 million people without electricity across 10 states. Record heat across the United States. It’s highly unusual – or is it? This summer’s extreme weather has many observers pointing to climate change and global warming as the cause; others argue it’s all part of long-term weather patterns. Either way,

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