Profile of Nathan GoliaSenior editor, Insurance & Technology
Member Since: 5/8/2014
Blog Posts: 1451
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.
Articles by Nathan Golia
posted in June 2011
A string of disasters has put insurers' CAT management capabilities to the test. Carriers are tapping mobile and other technologies to streamline claims resolution.
Making things easier on the back-end allowed the company to pay more attention on the customer service side, CAT team manager Sherry Roche tells I&T.
A recent report showed that the insurance industry was leading other verticals in growing their IT budget year-over-year. However, a look inside the numbers shows that much of that increase is going to current systems.
Competition in the cloud e-mail services sector is heating up, and insurance companies are likely to watch it closely.
Francine Young, a four-year veteran of the company, will take over for Gerald Patterson.
Phil Bouvier comes from Sun Life.
Analysts are noticing an increase in M&A activity in the insurance industry, and IT capabilities are not an afterthought.
Saskia Goedhart replaces Dan Guilbert, who left last November.
In its 2011 National Health Insurer Report Card, the association finds a 2% increase in claims processing inaccuracy. Is this a symptom of an illness IT can cure?
The program is a web-based policy, billing, claims and reinsurance insurance administration system.
As if earthquakes, tornadoes, floods and fire weren't enough, insurers are now weighing serious damage to a prominent city's core.
Promotions in the CityVille, Mafia Wars and Cafe World social games follow the reintroduction of a FarmVille one.
Customer Interaction Center 4.0 features real-time speech analytics, increased scalability, Web portal access and a private cloud deployment model.
The system is powered by AWD, a business process management system built by DST Technologies and deployed by CSC at more than 120 insurance firms around the world.
The company provides coverage for airlines.