Profile of Nathan GoliaSenior editor, Insurance & Technology
Member Since: 5/8/2014
Blog Posts: 1451
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.
Articles by Nathan Golia
posted in December 2011
Every once in a while, we journalists are lucky enough to cultivate passion for a subject that our audience wants to read about. Following are some items I heard discussed throughout the industry in 2011 that I'm excited to revisit in 2012.
This is the seventh suit the P&C carrier filed in New York this year.
Usage-based insurance in the UK was thought to be a failed experiment until a ban on gender-based underwriting revived interest. How else can insurers use regulation to spur new technology initiatives?
Good Technology research shows financial institutions, including insurance, well ahead of other sectors in terms of bring-your-own-device policy adoption and supporting those employees who choose to do so.
As the debate whether agent portals or agency management systems are the most convenient way for agents to write business rages, Progressive's Jim DeVito discusses how he's working on a related issue: the alphabet soup of portal passwords.
Carol Denzer, who began her career at the company as a reinsurance accountant, moves back to the business side.
CoreLogic research provides context to the raw numbers. A company executive tells Insurance & Technology what it means for carriers.
Novarica research we blogged yesterday indicates that agents prefer using carrier portals to their own agency management systems. But we received dissenting opinions immediately.
The specialty insurer has acquired First Sealord Surety.
TrueLane will roll out at the beginning of 2012, the company announced in a presentation to investors.
As part of the extension of an existing relationship, Accenture will help the insurer with technology selection and process standardization.
My attempts to log into an insurer's website were rebuffed — and the site isn't even that well designed anyway.
The iPipeline system will automate and streamline business for producers.
Adaptik's PolicyWriter Suite will power the carrier's personal lines business.
Research shows insurance customers willing to pay more to stay with a company they like.
WK's NILS INsource and NILS INcompass offerings will help the health insurer manage a bevy of new regulations.
Insurers will increase their IT budgets in 2012, with an eye toward replacing legacy systems once and for all, Insurance & Technology research indicates.
Insurance companies enter the new year facing many questions about regulation, technology trends and more. Not all of the answers will emerge this year, but I&T provides clarity on some of the most pressing unknowns.
Carriers talk a good game about customer experience, yet a great insurance customer experience remains elusive. But there's no need to suffer through trial and error. Here are the four most important mistakes carriers must avoid in order to keep their customers happy.
Higher premiums are needed after a big year for losses, but consumers are going to push back.
Insurers' data will be central to developing the ideal accountable care organization as outlined by the healthcare reform bill.
The health insurer has never been shy about leveraging new technologies for gamification, and finds synergy with Microsoft's active platform.