Author
 Peggy Bresnick Kendler
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Profile of Peggy Bresnick Kendler

Contributing Writer
Blog Posts: 311

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered projects. In addition, she has been a regular contributor to Bank Systems & Technology since 2003 and to Insurance & Technology since 1996.

Articles by Peggy Bresnick Kendler

3 Areas of Focus for Growth-Minded Insurers

11/7/2013
Builders Mutual's CIO Graeme Boddy, a 2012 Elite 8 honoree, reveals steps his IT organization is taking to help his company grow from a small carrier to a bigger regional player.

2012 Elite 8: Where Are They Now?

10/29/2013
A continuing focus on core systems modernization and process automation, along with enabling the ongoing shift toward digital interactions, is among the priorities of the 2012 Elite 8 honorees.

5 Keys To Countering Claims Fraud

8/16/2013
Proactive use of analytics, more sophisticated Special Investigation Units and cross-industry cooperation are among the essential strategies to help insurers stay ahead of the fraudsters.

4 Call Center Imperatives for Insurers

7/19/2013
Customer expectations for a consistent, interactive and real-time experience across all channels, including the call center, are rising. What must insurers do to meet these expectations?

3 Trends in Insurance Technology Training

3/15/2013
As with any other IT investment, insurance technology executives need to maximize the value – in terms of time and resources, as well as expenditures for every employee training investment. However, it’s often difficult to know where training will yield the biggest bang for the buck, as well as to determine the most effective ways to deliver training. Here are some strategies CIOs should keep in mind.

The New Business Process: 4 Tech Enablers

3/1/2013
Writing new business accurately and efficiently is critical to an insurer’s ability to grow and gain market share. How can tech enable carriers in a world of increased expectations?

10 Steps to Outsourcing Success for Insurers

7/30/2012
Outsourcing has become increasingly complex, with more options, more potential benefits and also new kinds of risks. What do insurers need to do to make sure their outsourcing arrangements are successful?

Insurers See Clouds on the Horizon

7/23/2012
Cloud computing, SaaS and hosted solutions are expanding insurers’ outsourcing options and promise to help companies be more agile, competitive and cost-effective.

How Insurers Are Modernizing the Actuarial Environment

4/10/2012
Market fluctuations, changes in consumer expectations and product designs, and new risk modeling techniques are increasing the pressure on carriers to modernize their approach to the actuarial sciences. What are the requirements of a modern actuarial environment, and what technologies can help insurers meet current and future modeling needs?

Elite 8 2010 Honorees: Where Are They Now?

10/17/2011
Insurance & Technology caught up with many of the 2010 Elite 8 honorees to see how current challenges have reshaped their focus and responsibilities in the year since their recognition.

Elite 8 2009: Where Are They Now?

11/1/2010
While last year's Elite 8 honorees continue to drive efficiencies, they increasingly are overseeing initiatives to support business growth.

Virtual Roundtable: A Future in the Cloud

7/14/2010
Carrier executives and other experts discuss the benefits and drawbacks of cloud computing, while also sharing best practices to consider when entering the space.

Virtual Roundtable: Regulatory Compliance

6/4/2009
What are the key technologies to meeting the types of transparency and reporting requirements that are likely to be necessary in the emerging regulatory environment?

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