Profile of Nathan GoliaSenior editor, Insurance & Technology
Member Since: 5/8/2014
Blog Posts: 1451
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.
Articles by Nathan Golia
posted in October 2014
The market research organization's latest Auto Claims Satisfaction Study says customer-centric strategies are raising insurers' stature.
The insurer offers top talent from colleges in its area an enticing opportunity for professional development and real-world work.
The American Reliable Insurance Company unit was valued at $114 million.
Greg Meyer's product development and distribution experience was cited by the insurer.
Sallie Graves also has consumer-side insurance IT experience.
Mitch Wein worked both stateside and overseas for the large insurer before joining the analyst firm.
The retailer has expanded its agency relationship to include health insurance quotes.
Insurers must do a better job of acting on voice of the customer data to identify problems in the customer experience, KPMG says.