Profile of Anne Rawland GabrielTechnology writer and marketing communications consultant
Member Since: 5/8/2014
Blog Posts: 93
Anne Rawland Gabriel is a technology writer and marketing communications consultant based in the Minneapolis/St. Paul metro area. Among other projects, she's a regular contributor to UBM Tech's Bank Systems & Technology, Insurance & Technology and Wall Street & Technology print and online brands.
Articles by Anne Rawland Gabriel
Ohio Mutual Insurance Group used analytics to determine tolerance for premium increases. Here are the top 10 lessons the insurer learned along the way.
A high-volume data matching solution helps the insurer improve efficiency and reduce risk.
A new policy admin system helps transform MiddleOak’s internal processes, speeds time to market, and enables leveraging data and analytics.
By adopting image cash letter technology, The General eliminates manual check deposits and saves enough on bank fees to pay for the hardware in six months.
The insurer sought an ACORD-compliant, XML-based approach to achieve straight-through processing.
Pan-European insurer Achmea streamlines quarterly financial closing by adopting SAP-endorsed BlackLine.
Stonetrust Commercial Insurance leverages its partnership with Venyu Solutions to move its virtual server infrastructure onto a cloud-enabled managed hosting platform.
The carrier's Seismic implementation cut production time by about 85%.
In an effort to streamline and automate information flow into agency management systems Motorists Insurance Group deploys a new IVANS download solution compliant with ACORD’s latest Activities and Notes standard.
Faced with offshoring its virtual desktop infrastructure to achieve necessary gains, Aetna takes a multi-prong approach to keep the platform in-house.
As it transitioned from a legacy environment to open systems New Jersey Manufacturers Insurance Group needed a new tool for managing application performance, resulting in adoption of Compuware APM.
Royal Automobile Club of Queensland Insurance adopts Guidewire’s core platform after a business partnership dissolution the left Australian insurer needing multiple new IT systems.
Riverside Health goes SaaS with SunGard iWorks EAS to roll out an enterprise financial accounting system in under 60 days.
American Modern Insurance Group leverages the deployment of Symbility Mobile Claims to develop methodologies for a larger core systems migration initiative.
SPARTA Insurance Company gains control over the underwriting authority it provides to program administrators by deploying the Underwriting Rules module for Insurity’s Policy Decisions platform.
Great American Insurance Group’s CIO is overseeing an overhaul of the P&C Group’s entire technology footprint — as well as transforming the way IT interacts with the business.
Ohio Mutual Insurance Group leverages SAS Business Analytics to significantly increase renewal premium income while simultaneously boosting policyholder retention.
Replacing its legacy PBX with a digital solution by Zeacom enables Arbella Insurance to modernize its call centers cost-effectively.
AXA-Winterthur modernizes its BPM system by adopting Appway’s platform streamline development, reduce risk and speed deployments.
Genworth U.S. Life Companies reduces new policy cycle times from about 25 days to an average of eight by adopting Aplifi's multi-carrier electronic settlement platform.
Generali Deutschland prepares to meet new regulatory mandates by centralizing and streamlining actuarial functions with SunGard’s iWorks ERM Platform.
Mutual of Omaha sees employee participation rates skyrocket after adopting Trustnode's education and enrollment tool.
UnitedHealthcare rolls out Tableau Software's big data business intelligence tool, and the only thing business users want is more.
By leveraging its network to implement an IP-enabled security system from Johnson Controls, EMC Insurance cuts operating costs in half.
Western World Insurance taps Instec's Quicksolver, Oracle's Documaker and Vision Solutions' DoubleTake as fundamental components of its new Western World Integrated Platform (WWIP) policy admin solution.
To successfully adopt real-time business intelligence, financial firms must consider these tips.
By replacing legacy call center systems with an integrated communications suite by Interactive Intelligence, Western & Southern Life Insurance gains a host of modern capabilities while significantly reducing costs.
The Accident Compensation Corp. leverages Fineos's claims platform to streamline chronic injury case management and enhance patient outcomes.
Primerica extends business intelligence to its distribution force using MeLLmo’s Roambi presentation layer solution for mobile devices.
Union Mutual of Vermont modernizes its policyholder and agent portals with ISCS's SurePower Innovation policy admin platform.
FBD Insurance replaces it legacy system and automates the claims life cycle -- just in time for a blizzard of new claims.
Erie Family Life encourages P&C agents to write life policies by eliminating manual processes and accelerating policy issuance with iPipeline’s web-based policy application tool.
North Carolina Farm Bureau Insurance Group provides self-service functionality to customers and distribution partners via web portals built by IBM Interactive and powered by Fiserv.
Physicians Mutual leverages a SaaS-based accounts receivable solution to meet PCI and NACHA compliance requirements for securing customer credit card and bank account data by moving it into the cloud.
The Warranty Group taps Clearwater's SaaS-enabled reporting and analytics solution for compliance and risk insight.
Pioneers in the mobile claims space, including trailblazers Farmers, 1st Guard insurance and USAA, share the best practices every insurance carrier must consider when building next-generation claims platforms.
To gain visibility into its own data, United Property and Casualty turns to iPartners to align disparate datasets and provide business intelligence insights.
Fidelity National Financial develops a continuous-monitoring audit solution using ACL Services' analytics engine as its core.
Adopting a comprehensive application performance management tool removes administration bottlenecks and results in immediate application and system performance improvements at Sentry Insurance.
Donegal Insurance Group improves communication performance between distant data centers and cuts costs with Silver Peak's enterprise WAN optimization appliance.
Narragansett Bay's move to BlueWave Technologies' web-based PipelineClaims system has helped the insurer speed claims resolution, boost recoveries and prepare for growth.
A partnership with IDP and a leading-edge agent portal propel Kingstone Insurance to the top of agents' rankings.
Fidelity National Financial develops a continuous-monitoring audit solution using ACL Services' analytics engine as its core.
SWBC leverages SynTel's AutoMail PRO as an early adopter of the USPS' electronic address correction services, cutting costs and improving customer satisfaction.
Having outgrown spreadsheets, CEM Insurance turns to a cloud-based, all-inclusive policy admin suite from ISCS.
Great American Supplemental Benefits Group accelerates new policy application processing with Hyland Software's OnBase ECM solution.
ICAT increases efficiency and agility with Thunderhead enterprise content management solution.
Maine Mutual Group powers growth by building out a service-oriented architecture and providing its independent agent network with comparative rating engines.
AAA Auto Club Group streamlines processes and improves the customer experience with a modern claims system.
Infinity empowers its distribution force and competes with larger insurers by providing its independent agents with cost-effective access to industry-leading SaaS sales and management tools.
By leveraging Compuware application and Web performance management tools to tune systems, SafeAuto Insurance reduces downtime and improves the end user experience.
Mid-Atlantic Blue plan CareFirst improves accuracy and slashes nearly $200,000 in annual costs when its brokers begin completing enrollment tasks online using the SaaS-based platform by Benefitfocus.
After migrating to CSC’s POINT IN platform, Ohio Mutual Insurance Group successfully presses the vendor for incremental releases to enable ‘bite-size’ modernization.
Sydney-based Real Insurance is the first to market, worldwide, with trust-based PAYD coverage thanks largely to a new policy admin suite.
Pacific Life Insurance reaps $1.1 million in savings by embracing the ITIL best practices framework and deploying BMC's IT services management suite.
Permanent General Assurance Corp. improves business continuity and reduces e-discovery risk by tapping Mimecast software-as-a-service solution for archiving, continuity and disaster recovery.
Homesite Insurance Group achieves efficiency and sales goals by automating call center operations with Echopass' IP telephony-based Contact Center On-Demand.
Startup Montpelier US Insurance achieves its ambitious launch goals by adopting OneShield's Dragon policy administration system.
SPARTA Insurance reduce re-keying inefficiencies with a policy platform from LexisNexis Insurity.
PacificSource Health Plans streamlines file migration and improves network availability with F5 Networks' file virtualization appliance.
Consumers Insurance cuts premium leakage, reduces operating costs and improves customer satisfaction with Experian QAS' address verification solution.
Specialty Underwriters' Alliance leverages process automation software from Advanced Systems Concepts to establish a hands-off data center.
OneAmerica boosts productivity and reduces risk with Imprivata's single sign-on identity and access management appliance.
Government Employees Health Association boosts security with Nevis Networks' Network Access Control appliance.
Ullico simultaneously overhauls antiquated systems and re-enters commercial markets by tapping ISCS' Web-based policy administration system.
Medmarc eliminates manual IT interventions enterprisewide with Network Automation's AutoMate process automation solution.
ILM Group revolutionizes infrastructure management by combining a Compellent SAN with VMware's server virtualization software.
Pinnacol Assurance partners with Valen Technologies to develop a predictive analytics solution and improve policy pricing.
Frederick Mutual harnesses Blue Cod Technologies' Watchdog to slash manual renewal processing by 95 percent.
AIG Private Client Group speeds diagnosis of system glitches by deploying BMC's problem resolution tool.
After attempting to rebuild legacy systems, The Main Street America Group adopts Guidewire's ClaimCenter for streamlined claims management.
A project-oriented approach to enterprise content management has solved immediate needs for many insurers. Now, the paradigm is shifting.
After a few tries, Arch Reinsurance finally automates hardware monitoring with Ecora and closes security loopholes.
Infinity develops a scoring system and uses SPSS' predictive analytics tool to automate claims management.
Nationwide taps old tech partners and new friend Kalido to create a single financial data platform.
Univé untangles SOA interdependencies with a new breed of specialized management tools.
Data Domain's enterprise storage technology brought Hawaii Employers' Mutual enterprise-class greater productivity and data security, and previously unaffordable business continuity capabilities.
GuideOne's search for an audit control reporting tool leads back to a familiar partner -- Infogix.
Aflac achieves greater customer service efficiency through using Lombardi Software's Teamworks to automate manual business processes.
Nationwide deploys HyPerformix to drive up infrastructure performance and application response times.
Kanawha HealthCare automates data mining, saving clients millions and improving care.
York Fire & Casualty Insurance maintains a competitive edge by adopting iter8's exception-based underwriting technology.
Mercer leverages cost-effective Ethernet technology to unify disparate systems and streamline disaster recovery processes.
Infinity plugs in Top Layer's IPS and unmasks the source of network disruptions.
Humana division selects internet consulting firm Molecular to give their outdated site a revamp, boost sales, and help consumers make confident decisions.
Seeking to upgrade its aging extranet, Ohio National chose Vignette's integrated portal and content management for its range of functionality and ease of deployment.
After overcoming early implementation hurdles, USHealth Group solves e-mail archiving logjam and defers additional server investments.
To enable worldwide growth, Beazley Group overhauls its IT infrastructure and maximizes resources by implementing virtualization technologies.
Baloise Holding leverages acumen gained in the banking industry to select Norkom's anti-money laundering solution and thwart terrorists.
EMC information lifecycle management technologies rescue Northeast Delta Dental from an otherwise unmanageable upsurge in claims content.
SAIF leverages AppWorx capabilities to perform the work of a dozen separate applications.
IDP's AgentXpress Web-based policy servicing solution helps regional carrier Commercial Mutual Insurance keep pace with industry giants' agent-interface capabilities.
Adopting a centralized project management solution eliminates IT bottlenecks and drives up efficiency for Great-West Life & Annuity.