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Elite8: Rick Roy, Senior Vice President, Customer Operations, CUNA Mutual Group

Maria Woehr, associate editor of Insurance & Technology, speaks with Rick Roy, senior vice president of Customer Operations of CUNA Mutual Group, and one of I&T's Elite 8 2006, about the responsibilities and challenges of his new position.

Maria Woehr, associate editor of Insurance & Technology, speaks with Rick Roy, senior vice president of Customer Operations of CUNA Mutual Group, and one of I&T's Elite 8 2006, about the responsibilities and challenges of his new position.

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