Enterprise Document Automation at Unum


Unum, one of the leading providers of employee benefits products and services in the United States and the United Kingdom, transformed their business model about four years ago. Part of that revamping included making themselves simpler to do business with and improving internal efficiencies. The insurer chose Exstream Software by HP for their enterprise document management for several reasons, explains Kathy Owen, CIO, Unum. Exstreamís SOA approach was attractive to the insurer as was the systemís flexibility and scalability to support Unumís growing business. The benefits of the Exstream solution include reducing the time it takes to produce documents, speeding time to market, and engaging business customers in the document creation process. Finally, Exstream has freed IT staff to focus on technology value-added activities rather than creating documents. Owen would not hesitate to recommend Exstream to other insurers and gives high marks to the HP/Unum partnership.

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