TechWatch

QUOTE ISSUANCE
ASCENDANTONE
NASHUA, NH—A rate/quote issuance solution has been released for the P&C front office by AscendantOne. The browser-based solution allows property-and-casualty insurance providers to deploy fast, accurate and cost-effective solutions for any state and line of business, claims the vendor. The solution has an n-tier XML/XSL architecture.
WWW.ASCENDANTONE.COM

CRM
ATLANTIC RESEARCH & CONSULTING, ACCESS DATA
BOSTON, PITTSBURGH—Call Trends, released jointly by Atlantic Research & Consulting and Access Data Corp., is a customizable call-monitoring and reporting software for scoring, tabulating, and measuring the interactions of customer service representatives. Call Trends provides insurance companies with an accurate, objective management tool for analyzing performance across the call/sale operation, the companies claim.
WWW.ATLANTIC-RESEARCH.NET, WWW.ACCESSDC.COM

BUSINESS MANAGEMENT
SYSTEMS UNION INC.
WHITE PLAINS, NY—SunSystems, a financial and business management solution from Systems Union Inc., has been expanded with the launch of the SunSystems Professional Services Automation (PSA) module. SunSystems' PSA module enables insurance companies to achieve global business objectives through the provision of multi-lingual, multi-currency software solutions that meet the current and future needs of insurance companies doing business internationally.
WWW.SYSTEMSUNION.COM

BUSINESS INTELLIGENCE
INFORMATION BUILDERS
NEW YORK—Information Builders has upgraded its WebFOCUS product. Upgrades include the ability to support a larger set of users via the system's Java-based "servlet" implementation, extending its business intelligence capability to wireless and mobile devices and providing ease-of-use features to enhance users' ability to get actionable information, according to Information Builders.
WWW.IBI.COM

REPORTING TOOL
DATACAP
TARRYTOWN, NY—Datacap Recognition Statistics, a reporting tool used to measure automated recognition accuracy, has been released by Datacap. Datacap Recognition Statistics are designed for capture system professionals, giving users a window into detailed results from the recognition engines, says Datacap. The reports help users determine optimum settings for scanner and optical character recognition parameters.
WWW.DATACAP.COM

E-PAYMENT
TRINTECH GROUP PLC
DUBLIN—Trintech released PayWare Guardian, an umbrella payment security architecture solution. The PayWare Guardian security suite provides financial institutions with the ability to implement Internet and wireless transaction security, claims Trintech. PayWare Guardian is a suite of product modules, including PayWare Guardian TA and PayWare Guardian SA. The products are designed to support card numbers and real-time verification for users.
WWW.TRINTECH.COM

INFORMATION CAPTURE
CAPTIVA SOFTWARE CORP.
SAN DIEGO—Captiva's new FormWare 4.0 automates data and image capture from paper and electronic forms and documents. The information can then be exported to database, document, content and other information management systems. FormWare 4.0 offers insurers the ability to leverage the power of the Internet to capture and process information anywhere and configure systems for optimal productivity and cost savings, according to Captiva.
WWW.CAPTIVASOFTWARE.COM

DATA CAPTURE
KOFAX
IRVINE, CA—Kofax has released Ascent Capture 5, an upgrade of its document and data capture application. Ascent Capture 5 adds e-document and XML-capture capabilities, as well as front-end support for integration with enterprise applications. Kofax also has released the Ascent Capture Web Validation Server, which enables insurance companies to undertake content indexing from within a Web browser.
WWW.KOFAX.COM

WEB FILTER
TUMBLEWEED COMMUNICATIONS
REDWOOD CITY, CA—Tumbleweed Web Filter v5.0 has been released by Tumbleweed Communications Corp. The product is a messaging management solution that provides multiple security countermeasures to Web-based communications going into and out of an organization. Web Filter 5.0 can be deployed using its own proxy authentication front-end so it works with pre-existing cache and firewall installations, according to Tumbleweed Communications.
WWW.TUMBLEWEED.COM