The companies, which have worked together since 2003, will continue to do so through 2015. The agreement had been set to expire in 2012.
Accenture provides development, implementation and ongoing maintenance services for RSA UK’s IT applications for CRM, claims processing, commercial lines products, policy management and back-office operations in the UK and Ireland. RSA will continue to use Accenture software, including Accenture Insurance Solution and Accenture Claim Components, for both personal and commercial lines as well.
“This relationship is a key part of RSA’s ongoing programme to enhance our product offerings and online presence, which is essential to provide our customers with world-class service at competitive prices,” Adrian Brown, UK CEO at RSA, says in a statement. “The extension of this agreement reflects Accenture’s role as a valued business partner to RSA and its ability to help deliver significant cost reductions while providing the basis for enhanced customer service.”
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio