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Mobile Strategy: 8 Cool Insurance Apps
Mobile strategy is a top priority for customer-centric insurers. Here are 8 apps that go outside the box to meet user needs.
Cyber-Security In Insurance: 7 Things To Know
Insurers need to boost their security knowledge amidst the growing risk of cyberattacks.
7 Tech Skills for Insurance Pros
Analytics, security and communication are critical skills for insurance tech professionals in 2015.
What Will Insurers Face on the Regulatory Front in 2015?
Among the regulatory challenges facing insurers in 2015 are TRIA uncertainty and new requirements around capital standards and ORSA. Data mastery is key to compliance.
CES 2015 Preview: 8 Hot Trends
Tech's annual celebration of gadgets, robots, and connected everything kicks off soon in Vegas. Here's what will grab the spotlight at CES 2015.
Elite 8 2013: Where Are They Now?
Data management and customer experience initiatives are high on last years' Elite 8 executives' priority lists.
5 Innovation Insights From Insurance Leaders
Innovation leaders from AXA, Allstate, and more share insight into their processes at the SMA Summit.
5 Largest Insurance M&A Deals of 2014
In a year of high M&A activity for the insurance industry, five transactions have exceeded $1 billion.
5 Areas of Digital Strategy: Where Insurers Stand
Research from Novarica reveals where insurers are placing their focus in the five key areas of digital strategy.
5 Reasons Insurance Organizations Are Attractive for IT Professionals
About 650 insurance IT professionals who participated in the 2014 InformationWeek Analytics Salary Survey rank insurance as a promising IT career option.
Study: Winning Insurers Invest in Customers
A Merkle study found that high-performing insurance companies have completely different strategic investments than lower performers.
6 Life Insurance Customer Experience Leaders
Here's why this year's Corporate Insight Monitor Award gold winners for life insurance stand out from the crowd.
4 Insurance CEOs Reveal Cybersecurity Practices
During the CEO roundtable at this year's Property Casualty Joint Industry Forum, panelists were asked: "What does your company do to protect customer data?"
Insurance & Technology Top 10 Stories of 2013
The most popular stories on insurancetech.com reveal an industry focused on using next-generation technologies to improve customer interaction, claims response, fraud detection and more.
Insurers Play Around on Facebook: 5 Examples
Facebook has been a fertile gamification platform for insurers over the past few years. Here are some of their efforts.
2012 Elite 8: Where Are They Now?
A continuing focus on core systems modernization and process automation, along with enabling the ongoing
shift toward digital interactions, is among the priorities of the 2012 Elite 8 honorees.
What Went Wrong With Healthcare.gov? 9 Views
Tech experts, health insurance players and of course political figures offered an array of opinions as to what went wrong with the federally run insurance marketplace.
6 Risk Management Realities for Insurers
Accenture's recently completed Global Risk Management study shows insurers' frame of mind around risk and tech.
Health Insurers Having a Ball with Reform: 4 Examples
Some health insurance companies are betting that games will help their policyholders better understand healthcare reform.
5 Keys To Countering Claims Fraud
Proactive use of analytics, more sophisticated Special Investigation Units and cross-industry cooperation are among the essential strategies to help insurers stay ahead of the fraudsters.
4 Call Center Imperatives for Insurers
Customer expectations for a consistent, interactive and real-time experience across all channels, including the call center, are rising. What must insurers do to meet these expectations?
4 Key Takeaways from This Week's Insurance Technology Research
It was a big week for surveys of insurance technologists. Here are some of the most interesting insights researchers gleaned, including e-commerce’s ascendance and regulatory concerns.
7 Reasons Life Insurance Data Investment is On The Rise
Life insurers are working harder to adapt to an increasingly digital world of customer acquisition with big-time investments in data, according to research from Mark Breading of SMA.
5 Agenda Items for the 2013 IASA Annual Conference
Insurance & Technology reached out to attendees of the upcoming 2013 IASA Conference in Washington, D.C., to find out what they’ll be looking out for at the industry trade show.
4 Things Insurers Really Want from Mobile
FirstBest surveyed insurers to discover exactly what insurance company employees want in enterprise mobile capabilities.
4 Ways Driverless Cars Are Poised to Shake up Insurance
Driverless cars are closer to reality than you think. Here are some impacts they might have on the insurance industry.
6 Trends That Emerged At ACORD LOMA 2013
The insurance technology industry's spring conference season kicked off with this past week's 2013 ACORD LOMA Insurance Systems Forum in Las Vegas. Based on the Insurance & Technology team’s conversations with exhibitors, speakers, analysts and other attendees, here are some of the themes we can expect to see emerge this year.
What To Look For at ACORD LOMA 2013
Insurance & Technology reached out to attendees of the upcoming 2013 ACORD LOMA Insurance Systems Forum, the first of this spring's trade shows, to find out what they will be on the lookout for in Las Vegas.
A CIO’s First 100 Days: Seven Steps to Success
New York Life’s senior managing director and chief information officer in the company’s Investments Group recommends seven stages to complete a successful first 100 days, leading to longer-term success.
An Insurance CIO’s 4 Top Mobile Challenges
Peter Settel, CIO of Homesite Insurance, says that HTML5 is making insurers think hard about whether a native app or mobile website experience is best for their mobile initiatives.
Top Issues of 2013: Risk Management, Strategy and Operations — Report
PwC identifies several key challenges that insurers will face during 2013, in areas such as risk management, strategy and operations.
3 Trends in Insurance Technology Training
As with any other IT investment, insurance technology executives need to maximize the value – in terms of time and resources, as well as expenditures for every employee training investment. However, it’s often difficult to know where training will yield the biggest bang for the buck, as well as to determine the most effective ways to deliver training. Here are some strategies CIOs should keep in mind.
What 4 Model Insurers Say About Industry Trends
Celent recognized 18 insurers with Model Insurer awards last week for their innovative use of technology. These four are early adopters of capabilities that we predict will become table stakes across insurance.
Analysts Assess Insurity's AQS Acquisition
This latest manifestation of the Hartford-based vendor's renaissance exemplifies several industry trends, including a preference for core system suites, the importance of scale and the demand for ISO rating capabilities.
The New Business Process: 4 Tech Enablers
Writing new business accurately and efficiently is critical to an insurer’s ability to grow and gain market share. How can tech enable carriers in a world of increased expectations?
6 Characteristics of an Insurance Digital Enterprise
The modern insurance enterprise begins with a shift to systems of engagement from systems of record.
6 of the Best Insurance User Experiences
Corporate Insight has honored several insurers for their user experiences on different types of web properties.
5 Insurance Impacts of the Internet of Things
Smart devices are poised to alter policyholders' lives — and the way they are insured.
P&C CEOs Speak Out on Regulation & Technology
At the recent Property/Casualty Joint Industry Forum in New York, six insurance company CEOs took the opportunity to evaluate Sandy response, debate the merits of regulation, and ruminate on the role of technology in the business. Here are some of the most interesting soundbites.
10 Realities of the Sandy Claims Process
Sorting through the rhetoric, recognition and razzing around the insurance industry’s efforts to resolve claims from Superstorm Sandy.
Insurance & Technology’s Top 10 Stories of 2012
Mobility and consumerization initiatives were popular themes in I&T’s most-read stories this year. But technologists also flocked to stories about the workplace, including communication tips, innovation examples and salary outlook.
10 Burning Questions from 2012: What Happened?
A year ago I&T identified several tough questions we predicted the insurance technology industry would have to confront in 2012. What happened and how much clarity did we get?
5 Stories That Rocked The Insurance Technology Industry in 2012
Everyone knows what the No. 1 insurance story was this year, but there were a number of other events or trends that emerged in 2012 that will ripple through 2013 and beyond.
Seen & Heard at I&T’s 2012 Executive Summit
Hot topics at Insurance & Technology’s recent Executive Summit in Rancho Palos Verdes, Calif., included the need to align insurance marketing and IT functions, how to overcome barriers to customer engagement, and an assessment of the insurance industry’s initial response to Superstorm Sandy (which occurred less than one week before the Executive Summit). Along with the discussion was high-level networking and I&T’s annual Elite 8 Awards Ceremony. Participants in this year’
Insurance Cloud Success Stories
Insurers that once doubted the cloud are benefiting from the competitive and economic advantages of as-a-service models -- with great results.
Insurance IT Budgets to Remain Flat in 2013
Insurance & Technology research also finds more investment in customer-experience related technologies at insurance companies.
Where Are They Now? 2011's Elite 8 Continue To Hone Digital Capabilities
As mobile and digital technologies continue to reshape the insurance industry, Insurance & Technology caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus.
Go, Go, Gadget: Top Emerging Technology Tools for Insurers
The executives selected as Elite 8 2012 honorees have reached the heights of their profession by being savvy observers of the digital landscape and prudent marshals of technology. Here are some of their views on the latest and greatest enterprise solutions.
5 Critical Questions To Be Answered at I&T’s 2012 Executive Summit
Insurance & Technology offers a sneak peek into some of the insights -- from big data to innovation -- that will be revealed at this year’s Executive Summit.
Top 9 Soundbites from the SMA Summit
Boston-based analyst firm Strategy Meets Action held its first summit this past Monday in its home city. Innovation was the watchword, with sessions focusing on how insurers can leverage five key next-generation technologies to advance the business: mobile, social media, cloud, big data/analytics, and social media. Here are some soundbites that show what's on insurers' minds when it comes to innovation.
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