ACE Private Risk Services Selects Accenture Claim Components

ACE Private Risk Services, ACE Group's (Zurich, Switzerland) high-net-worth personal lines business unit, has selected Accenture Claim Components to handle all claims submitted to ACE Private Risk Services under its personal and specialty lines. ACE Risk Services and Accenture will jointly implement the solution.

"We believe a high-performing claims management system is critical to achieving customer satisfaction, profitability and growth," comments Bob Courtemanche, CEO of ACE Private Risk Services. "We chose the Accenture Claim Components for its innovative design, deep functionality, and strong track record in the industry. Accenture’s understanding of the claims handling process, and its global experience in implementing core insurance systems, make the company an ideal business partner.” Michael Costonis, executive director of Accenture’s Insurance practice for North America comments: “In today’s challenging times, now, more than ever, it is important for insurers to take advantage of the opportunities within their claims operations to improve their profitability and achieve meaningful differentiation.”

“Innovative insurers such as ACE Private Risk Services understand the pivotal role that technology plays in creating a claims service that is capable of meeting the high standards and changing demands of its customers,” Costonis adds.

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio