01:32 PM
Aetna CEO Ronald Williams
Listen to this episode (9:30)
For Ronald A. Williams, CEO and president of Hartford-based Aetna, Inc., technology has been central to the company's dramatic transformation into a profitable leader in the emerging consumer-directed healthcare market. Williams discusses his vision for how technology can transform the health insurance business, and how it has helped Aetna become a more effective "high-performance" competitor.