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Aetna CEO Ronald Williams

Listen to this episode (9:30) For Ronald A. Williams, CEO and president of Hartford-based Aetna, Inc., technology has been central to the company's dramatic transformation into a profitable leader in the emerging consumer-directed healthcare market. Williams discusses his vision for how technology can transform the health insurance bus

Listen to this episode (9:30)

For Ronald A. Williams, CEO and president of Hartford-based Aetna, Inc., technology has been central to the company's dramatic transformation into a profitable leader in the emerging consumer-directed healthcare market. Williams discusses his vision for how technology can transform the health insurance business, and how it has helped Aetna become a more effective "high-performance" competitor.

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