Aflac's Other BlackBerry Expert

It appears that Keith Brannen, second VP of IT - advanced technology group, isn't Aflac's only BlackBerry guru.I interviewed Brannen about the recently launched MobileAflac initiative for this month's feature story on mobile salesforce technology, but I didn't speak with Margaret Genet, an Aflac operations analyst that CIO magazine describes as the company's "technology concierge."

Apparently Genet has been teaching the Columbus, Ga.-based insurer's executives how to be more efficient on mobile devices and applications. "I guarantee if you talk to [Margaret] for 15 minutes, she will tell you 30 tricks you didn't know that will save you time," Aflac CIO Gerald Shields told the magazine.

Check out the article for the complete list of Margaret's BlackBerry tips and shortcuts, but here's a list of the tips we found most useful:

From CIO magazine:

"In e-mail inbox, press the S key to search for a sender or a word within a subject line, and any mail folder regardless of message was sent or received."

"To enable automatic spell checking of e-mail messages, click the Options icon on BlackBerry home screen. Then click Spell Check and select the Spell Check E-Mail Before Sending option."

"To do a manual spell check, click the BlackBerry Menu key within a composed message and select Check Spelling."

"Display a list of the last 20 pages visited by hitting the I key."