American Postal Workers Union Health Plan, a section of the the Federal Employees Health Benefits Program, serving current and former postal workers and their families, has gone live with Phoenix-baed Eldorado's Javelina claims and benefits system.
Javelina is a browser-based platform written using Java, open-source and service-oriented architecture. It features CRM, contract pricing, claims adjudication, billing and sales commission capabilities.
"Javelina’s robustness, scalability, configurability and service-oriented architecture platform enable us to become more agile, improve business performance, facilitate exchange of information between disparate systems, reduce the total cost of ownership, and enhance services to members and physicians,” Rocky Midgett, chief operating manager at APWU, says in a statement.
The carrier expects the new system to help it change benefit plan design, respond to dynamic market and regulatory developments and integrate software applications more easily than its previous system, Midgett adds.
Eldorado, a division of MphasiS, an HP company, entered a distribution agreement with Benefit Informatics last year.
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio