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WEB SERVICES PROJECTS NEED SOUND TECHNOLOGY FOUNDATION
With all of the hype surrounding Web services, insurance executives could easily be led to believe that the technology will solve all their customer service, compatibility and systems integration problems.
CARRIERS’ ONLINE EFFORTS FOCUSED ON AUTO SECTOR, E-SERVICING
Insurance carriers are making their Web offerings more conducive to conducting auto-related business while, extending self-service capabilities to retain more online-savvy policyholders, according to Gomez, Inc.'s latest Scorecard research.
HIAA Offers Fraud Program
HIAA training.
Product & Services Showcase
New products and services from Protiviti, Instranet, and more...
R U Ready 4 IM?* (Translation: Are You Ready for Instant Messaging?)
Instant Message usage is exploding in the corporate environmentand is actually increasing productivity and improving service.
Life Insurers Begin PATRIOT Prep
Although final USA PATRIOT Act requirements have not yet been released, life carriers should take steps now toward compliance.
Mining for Trouble?
This month's editorial on data mining by Katherine Burger, Editorial Director.
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