Content tagged with Infrastructure posted in December 2002
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Information You Can Act On
Achieving business intelligence requires insurers to take disparate data and link, consolidate and transform it into actionable knowledge.
Rethinking the ROI Challenge
At fourth annual networking event, tech execs share best practices for maximizing IT resources.
Juggling Business & Tech Talents
On the record with UnumProvident's Bob Best.
HEALTH INSURER AIMS TO ADD TELECOMMUTERS, CUT COSTS
Having already created Web browser-based access to patient records and insurance claims stored on its mainframes, BlueCross BlueShield of South Carolina reveals plans to upgrade its network so customer-service reps can telecommute to work without affecting the quality of service to its 150,000 customers.
CRM BRIEFS
--> Searchspace releases money laundering solution;
--> CIGNA Group Insurance launches a suite of online services;
--> The market for CRM services will grow five to six percent in 2003, forecasts META Group;
--> Pivotal Corp. and Experio Solutions announce an agreement ...
DELIVERY STRATEGIES BRIEFS
--> Financial Keyosk will formally incorporate on Dec. 31;
--> IVANS Networking announces availability of IBM Application Hosting-Business Exchange Services;
--> Senior Market Sales and Insuractive launch new Web site;
--> CT Insurance Services introduces Rxeconcile...
TRAVELERS TIES REAL-TIME POLICY VIEW TO VENDOR SYSTEM
Travelers Property Casualty has launched Electronic Policy View (EPV), a real-time policy view capability accessible to independent commercial agents and brokers through their Applied Systems agency management systems.
BRIDIUM ACQUIRES FAIR, ISAAC CONNECTIVITY BUSINESS UNIT
In order to grow its customer base and provide a complete workers' compensation claims administration offering, Bridium has acquired Fair, Isaac's Workers Compensation Connectivity business unit.
INNOVATIVE INSURANCE NET-BASED INITIATIVES TO BE HONORED BY I&T, INSYSTEMS AND CELENT
The 2nd Annual Insurance Innovators Award--created to recognize
the use of Internet technologies to improve business relationships
in the insurance industry--has been launched by InSystems, Celent
and Insurance & Technology.
CRM BRIEFS
--> Blue Cross Blue Shield of Georgia provides members with AccessBlue, its Web site's online transaction service.
--> Clear Technologies launches a Web site that provides CRM information for small to mid-sized companies.
--> CRMI Consulting announces an initiative to target companies upgrading business processes and systems to improve their CRM approach.
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