Content tagged with Compliance posted in July 2002
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No Grace Period with OFAC
Insurance companies have to come up to speed with OFAC regulations.
HOW FINANCIAL INCENTIVES CAN DRIVE E-SERVICING
A growing number of insurers have begun to recognize modest success in the realm of customer service. Gomez consumer research reveals that 14 of the top 20 issuers of personal vehicle insurance now offer policyholders online functionality for viewing or performing customer service tasks.
DELIVERY STRATEGIES BRIEFS
--> New England Financial selects Biznews24's Biznews Media room...
--> CNA Life launches interactive customer Web site... --> Benefitfocus launches its Consumer-Driven Health Plan application...
Union Planters Bank Gives Customers Options through Insurance Partnerships with Financial Keyosk
Doing business in the way the customer wants to interact with the company is the essence of good service. This is what Union Planters Bank had in mind when deciding to use Financial Keyosk's technology to provide customers with the option of purchasing many types of insurance online or through an agent in a branch.
Banks Pay Attention to HIPAA, Too
Just as insurance companies are quickly coming up to speed on
anti-money laundering requirements (previously mostly a concern of banks), the banking industry is making sure that it is ready for HIPAA.
Delivery Strategies Briefs
--> AgencyPort is selected by Tower Insurance to automate rating, quoting, binding and policy issuance...
--> Trinity Universal Insurance acquires the personal lines
property/casualty business of the Kemper Insurance companies....
--> CT Insurance Services releases its single-entry, multiple company interface for the PINnacle Xchange application...
Getting There First
Streamlining processes and removing the programming "speed bump" can mean getting to market quicker.
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