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When and Where STP Will Reach Insurance? FTCE Panel Debates Strategies
With insurance carriers focusing more and more on reducing costs and improving efficiencies, many are turning towards end-to-end processing. However, as a panel of industry executives pointed out at this week's Financial Technology Conference & Expo, straight-through processing (STP) in insurance is no slam dunk.
Customer Focus? Now More Than Ever
Slumping economy notwithstanding, past Elite 8 honorees agree that investing in customer support and service remains a top priority.
McCaig Advocates Power to the IT People
In an increasingly complex IT world, it's the people who are the keys to success, emphasizes Chuck McCaig of Chubb.
Contact Centers Handle Disaster Call Spike
Carriers' call centers proved to be up to the job of handling claims and providing service following the terrorist attacks.
OpenFLEX Offers Free P&C Technology To Aid Aon & Marsh Victims
In order to help the families of employees of Aon and Marsh & McLennan who lost family members during the Sept. 11 attacks, OpenFLEX, Inc., will provide an AIMS-I system to
each of the first five insurers that donates $50,000 or more to aid in the relief for the families that lost loved ones. OpenFLEX will match that amount up to $50,000 per system.
CDS/EQECAT Alliance Targets Underwriters
An alliance has been announced between CDS Business Mapping,
provider of RiskMeter.com, a Web-based online property lookup
source for underwriters, and EQECAT, a catastrophe risk management software provider.
Insurers Begin Recovery Immediately
After the World Trade Center attack, insurers deal with shock and grief, while emergency disaster plans kick in and IT operations are restored.
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