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News & Commentary
Content tagged with Infrastructure posted in July 2012
Outsourcing Helps Starr Companies to Expand Into New Markets While Boosting Product Lines
News  |  7/30/2012  | 
Starr Companies uses workers’ comp BPO solution to increase speed to market and cut costs.
Simplicity and Practical Design Delivers the Ideal PAS User Experience
Commentary  |  7/27/2012  | 
Reflecting on the 50th Anniversary of the first insurance policy admin system, Chris Doggett asserts that today’s solutions have created a user interface that often decreases productivity, increases the amount of training needed, and complicates customer service interaction.
Allstate Crowdsources to Test Usage-Based Insurance Product
News  |  7/25/2012  | 
Allstate crowdsources to test usage-based insurance product; employee, agency owner testing of Drive Wise product will provide telematics feedback about driving habits.
Life Insurers' 6 Keys to Strategic Cost Reduction
Commentary  |  7/24/2012  | 
Many life insurers have already undertaken targeted cost-reduction initiatives, but Accenture identifies six areas where many companies can still achieve major cost reduction while improving the strength and flexibility of their product offering.
Universal Group Upgrading to New Cover-All Policy Platform for Commercial Lines Underwriting and Rating
News  |  7/23/2012  | 
Universal Group upgrading to New Cover-All policy platform for commercial lines underwriting and rating; San Juan-based P&C carrier aims for improved efficiency and growth.
Integrated Policy Admin System Helps Western World Earn Distributors' Business
News  |  7/19/2012  | 
Western World Insurance taps Instec's Quicksolver, Oracle's Documaker and Vision Solutions' DoubleTake as fundamental components of its new Western World Integrated Platform (WWIP) policy admin solution.
5 Keys to Fast, Successful New Tech Deployments
Commentary  |  7/19/2012  | 
While many companies are approaching moving new technologies to market under the umbrella of pilots, the short-term characteristics of those new capabilities require a more diligent approach. By following straightforward guidelines, greater success with less pain can be achieved.
Workforce Optimization: The Science of Efficiency, The Art of Customer Experience
Commentary  |  7/6/2012  | 
The aim of automation is not simple efficiency but liberating both humans and machines to do what they do best in order to benefit customers — and the workforce too.

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