The Credit Scoring Paradox
Many online insurance customers abandon the quote/application
process because insurance companies require sensitive personal
information in order to receive an accurate quote. Insurers must
learn to balance online insurance users' demand for accurate rate
quotes with their reluctance to share sensitive information, according to Gomez, Inc.
Doing More with a Little Bit Less
Insurance technology budgets will increasemodestlyin 2002, with a continued focus on CRM, security and e-business, top tech execs forecast.
The New Look of Security
Security threats are changing rapidly and insurance companies are scrambling to adapt security systems and policies to cope.
Keep the Faith: CIOs Forecast Some IT Budget Growth in 2002
The news on the technology spending front isn't great, but it's somewhat better than expected, according to new research from two major investment banks. According to a survey from Morgan Stanley, CIOs expect modest budget growth in 2002 and anticipate that spending will focus mainly on e-commerce initiatives, security
software and enterprise application integration. Meanwhile, Merrill Lynch forecasts that corporate spending on technology will grow slightlythree percentin 2002.