Content tagged with Security posted in March 2003
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LEVERAGING NEW REGULATORY TRENDS FOR A COMPETITIVE ADVANTAGE
Insurance policyholders and consumers of financial services in general have certain expectations with regard to the management of their personal data.
WAR INSPIRES MORE CAUTIOUS APPROACH TO OUTSOURCING
Insurers' concerns about the relative riskiness of offshore outsourcing were heightened even before Operation Iraqi Freedom began last week, and those concerns continue to affect assessments of the strategy.
TRADITIONAL CARRIERS MUST BALANCE AGENT CONCERNS WITH CLIENT NEEDS TO FACILITATE ONLINE ENROLLMENT
Until recently, online access to insurance policies and self-service was traditionally the realm of non-agent-based firms.
Calm Down...Later?
This month's editorial, "Can you be too cautious?" by Katherine Burger, Editorial Director.
ANALYTICS & DATA WAREHOUSES -- THE MIND & MUSCLE BEHIND CUSTOMER SERVICE
The practice of data warehousing is no longer an emerging information
technology construct.
Regence Promotes Infomation Security Vet
MacLeod promoted to director of information security.
CSLF 2003: Making Sense of Service Challenges
Participants in this event will hear executives from some of the industry's leading service organizations offer insights as to what it takes to exceed customer expectations and do it in a way that actually achieves ROI.
Deltanet AppScans for Hacker Penetration
Delta Dental Plan of California's IT provider cuts testing time from weeks to days.
Slammer Raises Patch Debate
Vendors and users need to collaborate in working out the bugs.
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