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Making Service a Competitive Weapon
It takes a combination of people, process and technology, according to customer service leaders who participated in the Insurance & Technology conference.
Dennison Deems Data Use RX for Success
Robert Dennison's hands-on approach drives technological distinction at Delta Dental of Illinois.
Farmers Alliance Automates Claims
P&C carrier implements AcroSoft's AcroSure solution to electronically capture and route claims documents.
BCBSM Aims To Keep Claims Online
Carrier strives to keep billers and payors from reverting to paper post-HIPAA.
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