Content tagged with Infrastructure posted in September 2005
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Standards Boost Customer Service Performance
Agents and brokers know that effective technology deployment is a key factor in increased customer satisfaction and prefer insurance carriers who can deliver "ease of doing business" to them and their customers. Adoption of electronic standards throughout the industry is making an increasing contribution in insurers' ability to do so.
New and Improved
Sompo Japan Insurance Company improves its policy administration system's ratio of maintenance cost to functionality by upgrading to Insurity's Web-based Commercial Intellisys solution.
SOA Score
AAA Carolinas achieves rapid ROI by leveraging IBM WebSphere to tie together policy admin and document management.
When Employees Leave, Make Sure They’re Gone
New UnumProvident enrollment platform collects data in a single repository and allows customer interaction across multiple channels.
Security Becomes Financial Watchword
Banks and other financial firms are using technology to make sure data doesn't fall into the wrong hands.
IBM Contributes IAA Content to ACORD
Technology standards drawn from IBM's Insurance Application Architecture could help small insurance companies better compete against the industry giants.
IT Leaders Spend More, Study Says
After years of spending less on IT, world-class organizations earmark more dollars for technology to improve corporate efficiency, a new study reveals.
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