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Up Close & Personal
This month's editorial "Up Close and Personal", by Katherine Burger, Editorial Director.
Ready for the USA PATRIOT Act?
Insurers must begin working immediately, in terms of policies, controls and systems implementations, to meet the compliance deadline.
Aetna Secures HIPAA Learning Application
Human Performance Technology helps Aetna develop security awareness e-learning program.
USA PATRIOT Act Compliance Presents Numerous Challenges
Although insurance companies have temporarily been exempted from the
original USA PATRIOT Act compliance date for establishing anti-money
laundering programs, there are numerous hurdles carriers can expect
to face as they begin handling anti-money laundering issues.
Delivery Strategies Briefs
--> Baltimore Life selects NaviSys Front Office suite to accelerate the sales cycle and improve productivity.
--> AIG Life of Bermuda deploys iManage WorkSite to securely manage documents, as well as facilitate collaboration among its offices and distributors. --> New York Life implements new software from Autonomy that will gather, retrieve and connect information on the company's Web site.
CRM Briefs
--> Jacada's Integrator is selected by AdminaStar Federal to provide legacy connectivity for the Centers for Medicare and Medicaid Services.
--> Farmers Insurance implements EasyLink's Production Messaging Service. --> Onyx releases version 4.0 of its CRM suite, which is designed to support the Oracle database.
Insurance Industry May Drive Bank Security Policies
In terms of information security policies, insurance companies could start to exert more pressure on their counterparts in other financial services segments, observers predict.
IASA NEWS BRIEFS
--> Insurance Data Processing (IDP, Wyncote, PA)
introduces SURE, a client-configurable intelligent underwriting system. --> WorldGroup Consulting launches addition to its WG Worx family of products, WG InsureWorx, a J2EE-compliant component library. --> Hyland Software partners with Open Scan Technologies to create an insurance industry solution for processing new business and commercial premium payments. |