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Claims: Breaking With Tradition
Considering how central claims are to most insurers' business processes -- that, for most policyholders, their main interactions with their carriers are at the time of submitting and following through on a claim -- one would think that the industry would be more proficient at handling claims.
Claims: A Look Ahead at the Art and Science of Claim Technology
Industry and its technology vendors will continue to make impressive strides in automating various claims-related tasks, but the real change will come from improved integration of claims with other systems so companies can use claim data to improve a variety of products and services.
Claims: Wrestling the Reinsurance Claims Bear to the Ground
Sustained dissatisfaction with the status quo will trigger "the coming revolution" in the way claims are handled by reinsurers.
Higher Adjucation
Medical management services provider Premier Healthcare Exchange (PHX; Summit, N.J.) has teamed with CareVu Corp.
BCBSA to Outsource to Unisys
Leveraging its 40-strong company membership, the Blue Cross Blue Shield Association (Chicago) has negotiated a claims administration outsourcing contract with Blue Bell, Pa.-based Unisys.
Man and Machine
ViPS STARSentinel technology helps Medical Mutual of Ohio rack up major fraud and inappropriate claims recovery.
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