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Equipping the Field to Improve Service
Insurance Tech Outlook 2009: Agents empowered with systems and devices are in a unique position to deliver increased value to the firm, says Microsoft's Bill Hartnett.
Succeeding With Out-of-the-Box Solutions
Insurance Tech Outlook 2009: Insuresoft's Brown says insurers will utilize out-of-the-box solutions to extend processing and servicing capabilities.
Insurers Need to Leverage Systems Flexibiliy in Changing Competitive Landscape
Esurance CIO Phil Swift identifies greater systems flexibility and a more customized Web experience as keys to remaining competitive in 2009.
Enable an ’Externalized’ Organization to Tap Into the Business Ecosystem
Insurance Tech Outlook 2009: Capgemini's Scott Mampre outlines 7 'technology clusters' seminal to success in the coming year.
IT Will Power Insurance Industry Response to Crisis
Insurers' technology budgets will remain relatively stable as carriers see IT not only as necessary for ongoing transformation but as a key tool for addressing crisis-related challenges, such as the need for better underwriting results and improved risk management.
In the Crisis’s Wake, the Financial Services Industries Assess the Damage and Look to the Future
The global financial crisis already has thrown the financial services industry into turmoil. How bad will things get for insurers and their IT organizations?
Medmarc ’AutoMates’ Processes
Medmarc eliminates manual IT interventions enterprisewide with Network Automation's AutoMate process automation solution.
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