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News & Commentary
Content tagged with Infrastructure posted in March 2005
Claims: Breaking With Tradition
Commentary  |  3/23/2005  | 
Considering how central claims are to most insurers' business processes -- that, for most policyholders, their main interactions with their carriers are at the time of submitting and following through on a claim -- one would think that the industry would be more proficient at handling claims.
Claims: Wrestling the Reinsurance Claims Bear to the Ground
News  |  3/23/2005  | 
Sustained dissatisfaction with the status quo will trigger "the coming revolution" in the way claims are handled by reinsurers.
News  |  3/21/2005  | 
Akhil Tripathi's technology leadership credits include stints as EVP and IT executive for the Fusura eAgency - an Internet exchange that he helped start for AIG (New York) - and managing director of Marsh Affinity and Private Client Services, a division of Marsh & McLennan (New York).
Optimizing Multi-Channel
News  |  3/18/2005  | 
Sales force automation and enterprise incentive compensation systems not only help make insurers' sales efforts more productive, they also improve customer service, customer retention and compliance.
On the Move
News  |  3/18/2005  | 
Insurers increasingly are turning to mobile technologies to improve the productivity of their field forces, and they're improving their bottom lines along the way.
Turnover Turnaround
News  |  3/18/2005  | 
Noridian Mutual upgrades its exit interview process with Nobscot Corp.'s WebExit online exit interview management subscription service.
Speeding the Cycle
News  |  3/18/2005  | 
VantisLife closes an application information gap and reduces its underwriting business cycle with NaviSys' FrontOffice point-of-sale application.

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