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REUTERS LAUNCHES INSTANT MESSAGING FOR FINANCIAL COMMUNITY
Reuters has formally launched its Reuters Messaging service for members of the financial services community, regardless of whether or not they are Reuters customers.
MICROSOFT AND SIEBEL TO DELIVER WEB SERVICES
Illustrating the growing momentum behind Web services technology, Microsoft and Siebel Systems announced a multi-year global strategic alliance to deliver enterprise
solutions that leverage the benefits of Web services to meet business demands.
DELIVERY STRATEGIES BRIEFS
--> Zurich North America and Preferred Concepts, LLC have rolled out nationally ezumbrella.com;
--> Travelers Property and Casualty received the inaugural Pinnacle Award for outstanding leadership; --> Progressive Insurance will use IVANS' Transformation Station...
The Goals Are Clear; How To Get There?
A shared vision, the ability to demonstrate ROI and deliverables, and technical expertise all factor into an ability to take advantage of standards, according to participants.
Insurers Scrub-Up for CRM
Before insurance companies can implement client-facing technologies, they must clean and refocus data for customer interactions.
MetLife a Pioneer in Web Services
Long before Web services became a household word in IT shops, MetLife was already well into development.
Carriers Worry about XML Fragmentation
"Creative" development of XML applications may fragment standards.
Dell Launches Ins. Vertical
Professional services acquisition drives hardware giant's initiative.
New Contracts
MetLife Investors has awarded a contract to Surf Control;
Innovative Systems, Inc. has been awarded a contract by The Principal Financial Group; Blue Cross Blue Shield of Louisiana has chosen Integrated Healthcare Information Services Inc.'s Impact Pro...
Nationwide Leverages Data Warehouse for E-Analysis
Business Intelligence unit and data warehouse, the strategy would not be as successful as it is today, according to Nationwide executives who spoke at last week's Teradata (Accelerating the Future partners conference.
CRM Briefs
--> Align360 announces a partnership with Swallow Information Systems;
--> Amdocs releases ClarifyCRM 11; --> FrontRange Solutions launches HEAT Service & Support 7.0...
Delivery Strategies Briefs
--> The Hartford Financial Services Group is moving forward with standards-based single entry of commercial lines scheduled items;
--> NaviSys institutes a new pricing structure for its Web-based Front Office for life and annuity order entry; --> The Depository Trust & Clearing Corp. and AnnuityNet, Inc., link Merrill Lynch's insurance brokers with insurance carriers... |