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What SIUs Want: An Easier Way to Take Aim at Soft Fraud
From the special investigative unit perspective, soft fraud is like a cancer: It's a silent but deadly disease that's not easy to detect.
Oregon Mutual�s Fowler Aims to �Futurize� the Business
CIO Bryan Fowler is leading Oregon Mutual Insurance on a journey that is helping the P&C carrier leverage data, modern core systems, and the cloud.
Erie Selects Guidewire ClaimCenter
The system was chosen to improve flexibility and claims service.
Tech Helps Insurers Unite Against Fraud
With advances in technology, more cross-industry insurance organizations can quickly set up information exchanges to stop the bad guys.
Technology & Catastrophe Modeling: Beyond the Hype
As computing power increases, so does the sophistication -- and footprint -- of catastrophe modeling software, which raises important questions about how to deploy, manage, and support these new, more resource-intensive modeling environments.
Supplementing the Death Master File for Life Claims Data
Due to the changing regulatory environment around the Social Security DMF, insurance companies should be aware how these exclusions impact the identification of deceased policy holders.
Expedite Claims With Location-Based Data
Insurers' customer relationships will benefit from greater insight into the location of their policyholders.
Core Systems Transformation: 7 Modernization Best-Practices
Continuous planning, execution excellence, strong governance, and robust change management are among the requirements for successful core modernization efforts.
Improving Operational Excellence in Claims Supply Chain Management
Insurers can't control the weather, but they can control other impacts on claims management costs.
The Keys to Modernization: An Insurance-Focused Approach
Modernization involves more than replacing a core application. It also requires insurers to address cloud, analytics, mobility, and social media.
What Have We Learned About Risk Management Since 9/11?
Technology has transformed the practice of risk management, but with threats growing more complex and sophisticated, has anything really changed?
Thinking About Cognitive Computing
Cognitive computing can power decisions that go beyond the current use of rule-based knowledge and the retroactive use of the results of predictive analytics.
Insurers Assessing Bay Area Quake
The strongest area tremor in 25 years is spurring renewed interest in earthquake cover among Californians.
Improving Claims Management With Advanced Integration
The technology improvements achieved through advanced integration can boost adjuster efficiency, empower better decisions, and deliver a better customer experience.
3D Mapping Data's Future: 8 Examples
Federal agencies, academia, communities, and the private sector are collaborating on advanced US mapping data as part of the 3D Elevation Program (3DEP). Look what these maps can do.
Keeping Up With the Joneses in Insurance Claims
More than half of insurance carriers are planning some level of replacement of their claims system this year.
White House Showcases Disaster Response Tools
Government encourages collaboration between tech, first responder communities.
ACE Strengthens European Cyber Business
The appointment of a regional cyber manager reflects ACE’s focus on global cyber risk and meeting customer needs.
Few Global CAT Events in 1H 2014: Munich Re
Insured and total losses from catastrophes for the first half of 2014 are about half of an average year.
Aon Affinity Plans to Acquire National Flood Services
The agreement between Aon U.S. Holdings and StoneRiver National Flood Services will expand Aon's client base in the flood insurance sector.
Inside Farmers’ Tornado Disaster Response Strategy
With social media and geo-coding technology, Farmers can better help policyholders after events such as the recent tornadoes in the U.S. South and Midwest.
How Insurers Can Turn Change To Competitive Advantage
The purpose of innovation is to install foresight into operating decisions, proactively addressing industry trends, to give renewed nimbleness to insurers.
The 5 Biggest Challenges Facing IT Professionals
Almost two-thirds of executives surveyed by Protiviti report their businesses are undergoing a major IT transformation -- and with these efforts come big challenges around security, data management and new channels.
Climate and Claims: The Harsh Winter’s Effects on Insurers
This winter slammed the U.S. with snow, ice, subzero temperatures, and increased activity for insurers.
Cycle Time: The Most Important Metric in Claims
J.D. Power & Associates' latest homeowners claims satisfaction numbers indicate that the carriers with the lowest cycle times fare the best.
Winter Storms Impacting Insurers' Bottom Lines: Aon
More than $1 billion in insured losses have been tallied as a result of record-breaking winter weather in the U.S.
Q&A: The State of Analytics in Claims
National General director of claims analytics Grant Little says the business unit is adopting technology rapidly to keep up with other areas of the insurance enterprise.
NASA Starts Weather Quest
First of five new science satellites on Earth-observing missions will provide real-time observations of rain and snow every three hours.
How Mercury Insurance Handles Wildfires
The risk of wildfire in California is especially high this year.
Going Beyond Tech for Claims Process Optimization
While carriers continue the effort to deliver faster and better claims service, they need to be certain they are maintaining claims integrity and avoiding overpayment or paying fraudulent claims.
Resilience and Debris Removal Key In Catastrophe Recovery, Experts Say
Industry panelists discussed recovery tactics and potential for disaster in 2014 at the P&C Insurance Joint Industry Forum.
Anticipating Another Year of Change for Insurers (and for Insurance & Technology)
Dealing with technology-enabled change has become business as usual for insurance executives -- and it's no different for the Insurance & Technology team.
5 Keys to Virtualizing Disaster Recovery
Hosted and cloud-based systems are helping insurers do a better job of preparing for and recovering from disasters and other business interruptions.
Haiyan Leaves $6 Billion Economic Loss: Aon Benfield
But insured losses are only a fraction of that full cost, the company says.
Tornado Relief: Insurers Head West
Three insurers deployed web-enabled vehicles with additional devices in an effort to relieve tornado victims quickly and efficiently.
American Modern Streamlines Claims Estimating with Symbility
American Modern Insurance Group leverages the deployment of Symbility Mobile Claims to develop methodologies for a larger core systems migration initiative.
Haiyan Update: Is Microinsurance the Key?
In the week following Typhoon Haiyan's blitzkrieg attack of the Philippines, a major story is the lack of insurance in affected areas.
How Did Hurricane Sandy Affect Insurance Tech Strategies?
There's been a lot of talk about how last year's hurricane affected insurance regulation, pricing and risk management -- but what of IT priorities and spend?
Infrastructure Resilience: Where Do We Go After Sandy?
Policymakers, communities, citizens and the private sector (including insurers) share responsibility for rethinking disaster preparedness and response, agreed participants in a Stevens Institute of Technology conference about lessons learned from Superstorm Sandy.
One Year After The Unthinkable: Sandy And The Insurance Industry
There's a lot of talk this week about "lessons learned" in the year since Superstorm Sandy struck the Northeast. But has anything really changed?
Sandy a 'Missed Opportunity' for Better Regulation: Deloitte's Mills
The former New York insurance superintendent says there are steps Congress can take to make it easier for insurers to address future catastrophes.
One Year Later, Are Sandy's Lessons Learned?
A notable addition to the Brooklyn coastline has me wondering.
High Wildfire Risk Trends Across Western U.S.
High risk for wildfire is scattered across western U.S., according to a study by CoreLogic.
Amica Juices Up Claims Response with Advanced Mapping
The implementation of a geographic information system helped the company respond quicker to increasing hail claims.
How Claims Data Analysis Can Help You Keep Your Customers Safe During CAT Events
Insurers that have implemented processes to analyze their data in real-time will provide better service to customers and help keep them and their property safe before, during and after catastrophes.
3 Tips to Efficiently Execute Claims with the Cloud
Cloud technologies can reduce the amount of time spent on locating documents and maintaining communications throughout the claims process.
Auto Insurance Claims Satisfaction: Stable Overall Despite Near-Term Declines
J.D. Power Auto Claims Satisfaction study finds appraisal, settlement satisfaction are affected by spike in total loss claims from Superstorm Sandy and other Mid-Atlantic region storm events.
Insurer Says Blue Cod Solution Stood Test of Super Storm Sandy
Narragansett Bay Insurance’s dynamic reaction plan and Blue Cod’s services enabled the carrier to handle more than double anticipated claims.
With Up to 20 Named Storms Predicted, Millions at Storm Surge Risk
The NOAA predicts 13 to 20 named storms this hurricane season, while CoreLogic estimates $1.1 trillion in property at risk from storm surge.
Moore Tornado May Spur CAT Reserving Regulatory Reform
If insurers were permitted to put aside funds with favorable tax treatment, it would not take long to build up significant reserves that would be available in the event of a catastrophe, notes Howard Mills, chief advisor with Deloitte LLP's insurance industry group.
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