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News & Commentary
Content tagged with Infrastructure posted in September 2014
7 Keys to Insurance Tech Leadership
News  |  9/30/2014  | 
State Street research finds that insurance companies are generally behind where they want to be in digital customer interaction.
AIG to Cut Costs, Grow Business With Accenture
News  |  9/30/2014  | 
The life and annuity platform will drive product development and streamline the underwriting process.
5 Key Factors in Core Systems Replacement
Commentary  |  9/26/2014  | 
With so many moving parts, it�s critical to get the core project off on the right foot with the selection of the best-fit offering.
Catching Up With: Aflac CIO Julia Davis
News  |  9/25/2014  | 
The supplemental insurance CIO sees her company on the same path as many insurers in more traditional business lines.
Simplification: A New Approach to Insurance
Commentary  |  9/24/2014  | 
Insurers must plan long-term simplification strategies to run their businesses and adapt to regulatory pressures.
Pan-American Life Names VP of International Business Tech
News  |  9/23/2014  | 
Frank Recio plans to implement new business processes to drive system efficiency.
The General Cuts Physical Check Fees by 80%
News  |  9/22/2014  | 
By adopting image cash letter technology, The General eliminates manual check deposits and saves enough on bank fees to pay for the hardware in six months.
Mobile Dependence Is Crippling Disaster Response
News  |  9/22/2014  | 
Public safety reliance on public cellular and wireless networks, without significant network infrastructure improvements, means that when disaster strikes, communications fails for everyone.
Preparing Technology for New Investment Portfolios
Commentary  |  9/20/2014  | 
Insurance investment portfolios are changing. Are your technology and operations prepared?
The Multi-Channel, Multi-Device Dilemma
Commentary  |  9/17/2014  | 
How can insurers provide customers with channel interaction choices without sacrificing service excellence?
The Challenge of Analytics Integration
News  |  9/15/2014  | 
How Society Insurance adopted analytics software to improve service for its workers' compensation policyholders.
The Keys to Modernization: An Insurance-Focused Approach
Commentary  |  9/11/2014  | 
Modernization involves more than replacing a core application. It also requires insurers to address cloud, analytics, mobility, and social media.
There's No Innovation Without Execution
Commentary  |  9/10/2014  | 
Insurers are committing to process and product transformation, but it's just empty promises unless they can effectively deliver on these initiatives.
Will Apple Legitimize Mobile Payments?
News  |  9/10/2014  | 
The company announced its new mobile payments system, Apple Pay.
Why Insurers Should Pursue Big Data in the Cloud
Commentary  |  9/10/2014  | 
The economics of big data in the cloud are compelling. Insurers that invest in cloud and big data could be big winners in the knowledge industry.
System Modernization: Put Customers at the Core
News  |  9/9/2014  | 
Insurers striving to modernize their core policy administration, billing, and claims systems and processes must put customer experience at the center of these efforts.
What Comes First: Core Modernization or Innovation?
News  |  9/4/2014  | 
Insurers should expect more from new core systems than process improvement, says SMA’s Karen Furtado. How can they activate innovation in core systems?


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