Content tagged with Channels posted in November 2013
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Insurers Return to Text Messages for Customer Interaction
They're not as flashy as apps, but text messages gets the job done quickly and easily for insurance companies.
Tornado Relief: Insurers Head West
Three insurers deployed web-enabled vehicles with additional devices in an effort to relieve tornado victims quickly and efficiently.
Are Americans Ready to Trust Telematics?
A survey finds "consumers’ desire to … [use] connected devices and technology to help them make better decisions" — can this apply to insurance?
Optimizing the Insurance Tablet Experience
Clients now expect advisors to leverage tablet devices in business; and most expect the experience to be delivered as though it has always existed.
What Insurers Can Learn from Blockbuster's Demise
The digital world doesn't mean online-only interaction, as a competitor to the shuttered video store illustrates -- and one insurer has noticed.
Insurance Buyers Kick Off Purchase Process on Mobile, Finish Offline
Research from call tracking firm finds that customers flock to mobile devices to begin their search for coverage, but still lean on a local touch.
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