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Laying a Technology Foundation
MetLife's Steve Sheinheit has been driving infrastructure consolidation for Met's five lines of business, as well as roll-out of Web-enabled capabilities.
Clarica/Sun Life Distribution Focus
Canada's largest insurance company expects to shift to a captive agent model, and is taking the plunge into IT outsourcing, as well.
Empire Adopts New IBM Claims Solution
Empire Blue Cross Blue Shield signs a 10-year agreement with IBM to develop a next-generation claims engine.
CRM Briefs
--> Jacada's Integrator is selected by AdminaStar Federal to provide legacy connectivity for the Centers for Medicare and Medicaid Services.
--> Farmers Insurance implements EasyLink's Production Messaging Service. --> Onyx releases version 4.0 of its CRM suite, which is designed to support the Oracle database.
XML INITIATIVES NOT SIMPLE, BUT NECESSARY
Data standardization through use of ACORD XML is "not simple and it's not cheap," agree panelists during a session on "Data Standards: An Industry Update," which took place at IASA's Annual Conference & Business Show.
IASA NEWS BRIEFS
--> Insurance Data Processing (IDP, Wyncote, PA)
introduces SURE, a client-configurable intelligent underwriting system. --> WorldGroup Consulting launches addition to its WG Worx family of products, WG InsureWorx, a J2EE-compliant component library. --> Hyland Software partners with Open Scan Technologies to create an insurance industry solution for processing new business and commercial premium payments. |