As the partner in charge of Accenture's relationship with The Hartford's P&C company over the last five years, Ken Auman has already played a role in the company's transformation. As of October 10, he began playing a more intimate role, as the company's CIO. Auman fills the post left vacant by the departure of Michael Bernaski.
At a high level, Auman says his mission will be to increase efficiency and effectiveness and deliver innovative business capabilities. Within those categories, Auman says he will drive further automation and repeatability of IT processes, more economical sourcing strategies and skill set retooling within the IT organization.
During his 18 years with Accenture, Auman says he has been involved in very large change programs. Combined with a dynamic leadership team on the business side dedicated to technology-driven transformation, that experience will be valuable in helping The Hartford take advantage of today's technology-related opportunities, Auman believes.
"The increasing sophistication of our pricing, the more granular segmentation of our customer set and truly leveraging information -- not just data, but things we know about -- those are opportunities that P&C insurers have in front of them today, and that is what is driving the investment that The Hartford is making," Auman comments.
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Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio