Profile of Wendy Toth
Blog Posts: 90
Articles by Wendy Toth
Claims Quality Measures Up
8/12/2005Building an Identity
8/12/2005Gabor Insurance relies on automation to sustain its competitive advantage - knowing when to build systems in-house.
Best Line Of Defense
8/12/2005Insurers are under immense pressure to keep their customers' identities safe. A dynamic, layered approach to security technology may provide the strongest protection.
INSTEC Unveils ASP Model
7/29/2005INSTEC (Naperville, Ill.), a provider of rating and policy administration software for the insurance industry, introduced application service provider (ASP) hosting services for its solutions.
ACT Hones Online Offerings
7/29/2005In order to provide independent agents and brokers with carrier- and vendor-system-specific information that will help them leverage the latest real-time interface, download and other time-saving technologies, the Agents Council for Technology (ACT; Alexandria, Va.) has enhanced its Web site, ACTtech.
CIC Saves With Captiva
7/29/2005Cincinnati Insurance Companies (CIC; Cincinnati), the lead property/casualty insurance subsidiary of Cincinnati Financial Corp.
Opportunity Knocks
7/27/2005Though its individual lines of business facilitate speed to market for specialized niches, Century National Insurance decided to consolidate disparate systems to ensure process consistency.
Opportunity Knocks
7/25/2005Though its individual lines of business facilitate speed to market for specialized niches, Century National Insurance decided to consolidate disparate systems to ensure process consistency.
Meeting of the Minds
7/25/2005E-learning can provide insurers with a flexible, effective means to educate their employees - as long as creativity, collaboration and the right partner are integral parts of the process.
Balanced Legislation
7/25/2005PCI urges N.Y. Senate to pass data-security legislation that preserves the use of consumer information.
Satisfaction Is Job One
7/25/2005Accenture and SAP deliver midmarket claims management solution that reflects the large-scale customer service needs of the industry.
Lights, Camera, Action!
7/25/2005The Hartford sponsors documentary to encourage business partners' understanding of disability issues.
Proprietary Premium
7/25/2005Affiliated FM relies on proprietary technology for competitive advantage, supporting business growth past the $500 million mark in less than five years.
Redundancy Solution Helps South Florida-Based Insurer Prepare for Hurricane Season
7/6/2005Miami-based Gabor takes measures to keep the business up and running in the event that a major hurricane disrupted electronic transmissions in a large part of the state.
Proprietary Money
6/22/2005Affiliated FM uses proprietary technology to grow past the $500 million mark in under five years.
A Crystal Clear View
6/15/2005Managing multiple agency channels across lines of business can leave the field force struggling with disparate messages and prevent it from seeing the big picture.
Navigating Distribution Channels
6/15/2005Access to critical business data can provide distribution channels with a holistic, connected view of the business, increase sales productivity and help retain skilled producers.
Road Warrior
6/14/2005Insurers looking to improve communications with and productivity of their field agents, while providing them with durable, functional technology, have a new choice in the tablet PC market.
CIGNA Takes Bite Out of Claims
6/14/2005CIGNA Dental (Plantation, Fla.) has teamed with Post-N-Track Corp. (Middletown, Conn.), a provider of Web-based transaction exchange solutions for the healthcare industry, to provide a new Web solution for the submission of claims.
A Leading Role
6/14/2005Striving to be a leader in the industry, Assumption Life's next step is to upgrade and standardize its entire infrastructure.
Get the Most for Your Money
6/14/2005Insurance companies aren't realizing the full value of their IT investments.
FSIs Shift Focus to Growth
6/14/2005Organic growth replaces conserving and building resources as a priority for financial institutions, according to PwC, and is likely to spur technology spending.
Securing Compliance: System, Project or Process?
6/14/2005As regulatory demands continue to increase, IT security solutions offer insurers ways to streamline compliance efforts.
IASA News: CIOs Bear Alignment Burden
6/8/2005Insurance is about insurance, not technology, so IT bears a heavier burden in pursuing the elusive goal of IT/business alignment, according to participants in the CIO Roundtable held at the 2005 IASA annual education conference and business show in Anaheim on Tuesday.
IASA News: Process Trumps Technology
6/8/2005Technology may matter, but not as much as the core processes that it supports, according to analysts commenting at the Insurance Technology Trends roundtable at the 2005 IASA conference in Anaheim this week.
Emerging Standards Drive New Strategies From Technology Officers
5/25/2005The growing importance of standards and the ability to interface in the insurance industry is forcing space for new management and decision-making strategies.
Back To Business
5/16/2005Terror Models Help Pricing; Security Comes With Compliance; Employers Recognize HSA Challenges; Common Insurance Ground; PCI Seeks Black Box Access; BIPT's Web-Based System
Inner Peace
5/13/2005In good times and bad times, Clark Manning keeps Jackson National Life on track with a commitment to core IT ideals.
Balancing Act
5/13/2005Tech-savvy CEOs leverage technology to balance cost, communications and regulatory demands.
Enhancing Online Tools
5/13/2005Carrier adds claim filing guide to online customer-facing tools.
Growing Pains
5/13/2005As insurers enjoy business growth, they must keep a close eye on infrastructure expansion to ensure data security and associated regulatory compliance.
PricewaterhouseCoopers Finds FSIs Focusing on Growth
5/11/2005Organic growth is taking the place of conserving and building resources as a priority for financial services organizations.
UnumProvident Expands Online Tools
4/27/2005Carrier to add step-by-step claim filing guide to its suite of online customer-facing tools.
The New Kid
4/20/2005As a five-year-old company, Simple Insurance has the advantage of not being tied down to legacy systems and of being able to live up to its name.
Courting Business Intelligence
4/20/2005BI can offer competitive advantage by tying together disparate data and providing an enterprisewide view of business. But first, insurers have to define business intelligence for their organizations.
MMA Means Modernization
4/19/2005The Medicare Modernization Act is forcing carriers to upgrade their policy management systems.
One-Stop Web Shop
4/19/2005Chubb enhances Web site to provide producers and policyholders with a single, easy-to-use online platform.
Massachusetts Carriers Promote e-Prescribing
4/13/2005Blue Cross Blue Shield of Massachusetts has teamed with Tufts Health Plan and Neighborhood Health Plan of Massachusetts to distribute ZixCorp's latest edition of PocketScript e-prescribing software to healthcare providers.
Techwatch
3/21/2005Downloading With Ease
3/21/2005Merchants Insurance Group (Buffalo, N.Y.; $154 million direct written premium) will deploy Houston-based Connective Technologies Inc.'s (CTI) TEAM-UP Download to provide its independent insurance agent network with platform-independent downloading capabilities.
Higher Adjucation
3/18/2005Medical management services provider Premier Healthcare Exchange (PHX; Summit, N.J.) has teamed with CareVu Corp.
Information Support
3/18/2005Bankers Life seeks to grow business by offering a new Web portal as a single point of information access to its captive agent sales force.
On the Move
3/18/2005Insurers increasingly are turning to mobile technologies to improve the productivity of their field forces, and they're improving their bottom lines along the way.
Full Steam Ahead
3/18/2005IBM expands while HP reorganizes.
Growing Through Distribution
3/18/2005MetLife to leverage infrastructure investments as part of distribution deal with Citigroup.
Whose Side Are You On?
3/18/2005Brokers are being pressured to provide more transparency into pricing and unbundle services, creating an opportunity for insurers to target buyers directly.
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3/16/2005Chubb enhances Web site to provide producers and policyholders with a single, easy-to-use online platform.
Mapping Boosts Greater New York Insurance’s Business IQ
3/16/2005Greater New York Insurance is finding out that the ability to understand and analyze that information quickly can provide an edge in managing risk.
Tillinghast: ERM Moves Toward the Mainstream
3/2/2005Due to corporate governance, regulations and expectations of financial transparence, senior level management has become more involved in the risk management process.
Easing Connectivity
2/21/2005SeaPass Solutions (New York) developed a connectivity solution for insurance agents and carriers that has been implemented by The Hartford Financial Services Group (Hartford; $18.7 billion in revenue).
Cutting Costs of Allied Care
2/21/2005Fraud and inappropriate care are major contributors to rising healthcare premiums.
EPolicy Adds Expertise
2/21/2005Torrance, Calif.-based ePolicy Solutions entered into a marketing agreement with TM Floyd & Co. (Columbia, S.C.), a provider of information technology and consulting services to healthcare and P&C industries.
Achieving True Enterprise Content Management Proceed With Caution
2/21/2005Insurers are taking steps to gain an enterprisewide view of their business, but no single solution can achieve true ECM on its own.
Working Together
2/18/2005IT and business alignment remains a top priority for insurance CIOs.
BCBSM Gets Personal
2/18/2005Blue Cross Blue Shield of Michigan and Blue Care Network provide free online access to health appraisal and management tools.
Benefitfocus.com - Electronic Invoice Presentment/Payment
2/18/2005AIA Aids Security Efforts
2/18/2005P&C group joins Financial Services Sector Coordinating Council for Critical Infrastructure Protection and Homeland Security.
Extreme Makeover
2/18/2005To reposition itself for growth, Fireman's Fund Insurance Co. enters into new contracts with AT&T and IBM to completely rebuild its networks and technology infrastructure.
Claims: Picking Up The Pace
2/18/2005Insurers have closed nearly 86 percent of the record total of claims reported for the four major storms of 2004, according to William Bailey, director of the Hurricane Insurance Information Center.
Bankers Unveils Web Portal for Sales Force Support
2/16/2005Bankers Life and Casualty provides its 4,000-plus field employees with a proprietary Web-based portal to support the sales life cycle.
MetLife Acquires Citigroup Businesses
2/2/2005Seeking to substantially expand its distribution capacity, MetLife will purchase Citigroup's Traveler's Life and Annuity business and virtually all of the financial services firm's international insurance business.
Grange: Home on the Web
1/26/2005Ease of doing business - EODB, for short - is the working mantra of Grange Insurance, according to Charlie Carter, vice president and CIO.
Intelligent Replication
1/26/2005According to FCG, as many as 20 percent to 40 percent of all claims fall out of the auto adjudication process and become suspended claims pends, costing insurers as much as $2 to $5 per claim.
Things to Come
1/24/2005What does Oracle's acquisition of PeopleSoft mean for insurance?
Is One Password a Reality?
1/24/2005The rush to provide customers with account information over the Web has resulted in the proliferation of passwords. To simplify things, insurers are pursuing single sign-on capabilities.
1/19/2005
Spending on Enterprise Content Management solutions remains slow, but it should ramp up in the insurance market in a big way later this year.
WorldGroup Combines With Taliant to Become InsureWorx
1/5/2005WorldGroup has closed the acquisition of Taliant Software, combining the two insurance software solutions providers and sealing the bond with a new company name, InsureWorx, Inc.
LexisNexis Strengthens CRM Offerings Interface Software Acquisition
1/5/2005In a move aimed at providing a richer client relationship management offering, LexisNexis, a provider of legal, news, and business information services, has acquired Interface Software, the provider of client relationship platform InterAction.
Better Business, Naturally
12/20/2004AmCOMP's IT staff is structured to reflect the processes through which the industry does business, allowing completion of technology projects with a team-oriented business model.
Long-Distance Relationship
12/20/2004PartnerRe adopts SSL VPN technology to safely and conveniently keep employees all over the world connected to the company's network.
Breaking Boundaries
12/20/2004CiDirect opens Spanish-English bilingual call center to extend support to the industry for underserved market.
To Bid or Not to Bid
12/20/2004Auction Web sites offer P&C carriers new options for finding the best repair costs and salvage prices, but the industry may prefer the status quo.
IBM Enters BPO Market With LIS Acquisition
12/1/2004Forging a path into the business process management services sector of the insurance industry, IBM has announced that it will acquire Liberty Insurance Services.
Lasting Legacy
11/17/2004American National has given new life to its legacy systems and transformed the way IT projects are accomplished - improving customer service along the way.
Leaving the Nest
11/17/2004FirstAssist uses Thunderhead's document generation solution to automate document production and free up IT resources to speed its independence.
Websense Helps Penn National Comply
11/17/2004Penn National Insurance has improved its GLB compliance through three enhancements to its existing Websense Internet security solution.
Easy Money
11/17/2004The Hartford makes flexible spending accounts an option for more consumers by utilizing debit cards.
A Human Approach
11/17/2004Ernst & Young rouses attention for the middle child of security threats: the human being.
Convenience in a Click
11/17/2004Esurance adds 'click to call' feature to its Web site, and advisers are only a mouse click away.
Symetra Adopts Onyx Employee Portal
11/3/2004Seeking to increase the productivity of its field sales force, Symetra Financial has become an early adopter of Onyx Software's new mobile CRM solution.
Offshore Blueprint: Gartner, Genworth Discuss Strategy
10/20/2004The first step toward outsourcing is often an admission of weakness, according to Gartner's David Furlonger, speaking at "From Blueprint to Reality," a conference held last Wednesday in New York, produced by Patni, Gartner and Genworth Financial.
Digital Space
10/12/2004Xerox Global Services Triples Its Imaging Center
ACE USA Targets Small Market
10/12/2004Carrier adapts large-market offerings with ACEONLINE.
A Matter of Respect
10/12/2004Study finds that insurers need to sharpen Web-based courtship.
Bulking Up for Retirement
10/12/2004Transamerica boosts service with Web site and call center improvements.
even
10/12/2004Insurers find a variety of ways to leverage technology to help claimants recover from the onslaught of ferocious storms.
ISLF Coverage: Building With Standards
10/6/2004Business architecture is all about planning, and key to planning is the development of standards. That was the chief theme at the Insurance Standards Leadership Forum produced by Insurance & Technology and ACORD, on September 30 in New York.
WBMI Chooses Valen Technologies’ Predictive Underwriting Solution
9/22/2004West Bend Mutual Insurance Co. selected Valen Technologies' Risk Manager predictive underwriting software to improve underwriting profitability in the carrier's workers' comp division.
Insurers Deal With Hurricane One-Two Punch
9/8/2004Claims adjusters are still sifting through the debris left by Hurricane Charley while a fresh line-up of likely claimants is examining the damage from Hurricane Frances. The back-to-back, yet dissimilar storms have posed unique challenges to insurers.
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