Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in April 2002
Financial services companies need to value service as highly as sales, while negotiating the problems of implementing cost-effective customer service technology solutions, according to TowerGroup's Jamie Bisker, who delivered the keynote address at I&T's Customer Service Leadership Forum yesterday.
Nekema is working with IBM to produce Rules Management Platform; AIG eBusiness Risk Solutions launches AIG TradeCredit.com; Siebel Systems releases eInsurance 7...
As of April 15, Gary Kirkner is no longer CEO of Colonial Supplemental
Insurance. Kirkner will be moving to the role of "special advisor" to parent company UnumProvident Corp.'s chairman, president and CEO
Harold Chandler, as UnumProvident CIO Bob Best takes on duties as
acting president for Colonial.
Unitrin Direct is now offering auto insurance in New York state; Korealife Insurance selects Sybase; McKesson Health Solutions released CareEnhance 360...
Colonial Supplemental Insurance is leveraging technology to deliver a new employer services package to gain some edge in the increasingly competitive voluntary benefits marketplace.
Progressive will offer its customers CheckFree's i-Solutions service; John Hancock's Group Insurance Division expands its eGroup business model for group life sales; CNA will provide its agency force with
CertificatesNow, thanks to a services agreement with ConfirmNet; Pethealth enters into alliance with Universal Insurance Services...
Sun Life Financial introduces CustomerLink; United Title Co. launches ClosingPoint; Allstate is making information about opening Allstate Bank accounts available to consumers in Alaska; e-Nable Corp. releases version 1.8 of Insurance e-Nable suite of Internet-based insurance data and service offerings...
Convergence is moving ahead, though more slowly than expected by some. Article by Anthony O'Donnell, Senior Associate Editor, Insurance and Technology for the May 2002 Tranformation Series.
Data warehousing has a checkered past in insurance, but more mature technologies, clear objectives and corporate support can bring future success.