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 Anthony O'Donnell

Profile of Anthony O'Donnell

Blog Posts: 2240

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.

Articles by Anthony O'Donnell
posted in January 2009

AIG's Milton Sentenced: Considering the Whole Man

Perhaps some might argue that the AIG/GenRe finite reinsurance transaction was egregious in some respects, and that in this instance a man capable of and accustomed to playing by the rules departed from them. If that is true, his conviction is a tragedy. If it's not, it's a travesty.

MetLife Boosts CSR and IVR Capabilities

Competing for external recognition has helped MetLife's call center operations leadership identify the capabilities it needs in order to deliver best-in-class service.

Satyam Scandal Fallout: Truth and Consequences

The Satyam scandal may be a unique case, but insurers nonetheless are likely to require greater transparency from their offshore partners, especially for business process outsourcing.

E&Y: Unprecedented Challenges, Opportunities for Life Insurers

In 2009, life insurance companies will incorporate risk management lessons learned into their existing enterprise risk management processes to stay ahead of their competition. In terms of modeling priorities, line managers and corporate functions will have increasing responsibility to ensure that lessons learned are incorporated into the models. Companies that develop a holistic approach to ERM will be better equipped to maintain liquidity under future stress scenarios.

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