The Multi-Channel, Multi-Device Dilemma
9/17/2014How can insurers provide customers with channel interaction choices without sacrificing service excellence?
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As Senior Vice President of Products at NexJ Systems, Paul DeVriendt leads the product management and product marketing teams. Previously, DeVriendt served as Vice President of Product Management at Janna Systems, responsible for the product design of the industry-leading CRM offering later acquired by Siebel. At Siebel, DeVriendt served as Senior Director Product Marketing, Financial Services and was responsible for the Institutional Finance product design and sales support, in addition to developing and implementing a successful Vertical Market business plan.