Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in August 2007
Technology challenges and opportunities are top of mind for financial services CFOs seeking to transform their companies finance organizations.
Offshore outsourcing can seem a questionable and at times very unfair practice, particularly if you've just lost your job to a cheaper counterpart overseas. Is it good policy—is it good citizenship—to sacrifice American workers to foreigners for the sake of profit?
"Combining experience with youth creates a workforce that is unequivocally superior and cost competitive to any other outsourcing options," says Ed Williams, EWA.
AXA Equitable draws on student talent for quality assurance testing that the carrier would rather keep onshore.
"We're trying to replicate the best and most unique concepts we see, whether within the insurance industry or outside it." says Barbara Goodstein, AXA Equitable.
As newer technology systems continue to prove their worth, rationales and approaches to moving away from legacy, mainframe-based policy administration systems are waning.
Delta Dental of Illinois seeks to hone its competitive edge in a tough market by delivering self-service report request functionality that can deliver reports that formerly took several days within an hour.