Profile of Kathy BurgerEditorial Director
Member Since: 5/8/2014
Blog Posts: 575
Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to directing the editorial strategy of both brands, Kathy is charged with the creation and development of new products, editorial supplements, special publications and live and online events including BS&T's Executive Summit, I&T's Executive Summit, Webcasts, live custom events and executive roundtables. Kathy is a frequent speaker/moderator at financial services industry conferences, and also has presented at a number of technology company user group and sales force events, as well as numerous Webcasts sponsored by industry leaders. She is a graduate of Carleton College.
Articles by Kathy Burger
posted in November 2006
In order to make sure that it makes the right kinds of technology investments that will enable it to build customer loyalty, improve performance and gain a sustainable competitive advantage, The Hartford Financial Services Group has essentially institutionalized innovation through the creation of its Innovation Lab.
Facing dissatisfied customers, a more-competitive marketplace and unnecessary costs related to redundant applications and facilities, Madison, Wis.-based CUNA Mutual - the largest provider of financial services to the credit union marketplace - has embarked on an ambitious organizational transformation that relies on a unique partnership between the IT and service/operations organizations.