Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in June 2004
Wireless local area networks are proliferating both within enterprises and in public spaces, giving employees greater flexibility and availability. Those benefits carry risks, but a prudent approach to wireless LAN can neutralize the threats.
Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy.
HMSA Picks Verity; FergTech Contract; Winterthur/FileNET; Independence/FMG; BCBSSC Taps Esker
While outsourcing is often used as a tool for unburdening an insurance company of non-core work conducted in-house, as General Casualty's relationship with First Notice Systems demonstrates, it's also a way to ramp up services that might otherwise be too costly.
Companies that linked security to privacy have a jump on their peers, which fall short on identifying the proper scope for risk analysis.
IT outsourcing may have reached the mainstream but insurers are still tentative in their approaches to business process outsourcing. Insurance & Technology editor Anthony O'Donnell talks to Keith Johnson, Accenture's lead partner for BPO in North America.