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Author
 Greg MacSweeney
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Profile of Greg MacSweeney

Editorial Director
Member Since: 5/8/2014
Author
Blog Posts: 284
Posts: 205

Greg MacSweeney is editorial director of InformationWeek Financial Services, whose brands include Wall Street & Technology, Bank Systems & Technology, Advanced Trading, and Insurance & Technology.

Articles by Greg MacSweeney
posted in November 2002

LIFE INSURERS' EXTRANETS FOR AGENTS MISS THE MARK

11/20/2002
In this age where measuring IT success and returns on IT investment is a priority, most life insurance carriers do not measure traffic, ROI or even know how many agents are actually using their agent extranets, according to a report from Forester Research.

Executive News

11/11/2002
Recent comings and goings in the insurance industry.

Drilling Down in Oklahoma

11/8/2002
Oklahoma Farm Bureau uses centralized data warehouse and analysis tools to give business users "drill-down" capability into financial data.

INSURERS MUST BALANCE CUSTOMER SERVICE AND ROI

11/6/2002
The technology and consumer-experience intersection is happening in all industries and if the insurance industry doesn't find a way to deal with it, the industry will look bad" when compared to others that do, warned John Ounjian, senior vice president and CIO at Blue Cross Blue Shield of Minnesota.

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