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California Casualty Upgrades ActiveBatch for FTP Optimization

Better FTP processing helps make the company more efficient and improves customer service, the P&C insurer says.

California Casualty, a San Mateo, Calif.-based P&C carrier, has upgraded to ActiveBatch 7.0.

The company had been using ActiveBatch Workload Automation and Job Scheduling Software from Advanced Systems Concepts (ASCI; Morristown, N.J.) for several years in a limited role, but upgraded to the new version to gain access to a dynamic service-oriented architecture and related Web services tools, according to a release.

“ActiveBatch has the ability to interact with non-Microsoft products. It also could quickly execute commands to encrypt and decrypt, as well as send and receive, our FTP transfers without having to script them,” Ruben Santiago, Senior Network Analyst for California Casualty, says in a statement. “But what really excited me was its workflow capabilities.”

In the past, the company used Windows Task Scheduler to handle secure batch data transactions between business departments, as well as with customers, outsourcers, and state departments of motor vehicles. But it needed something more extensive, especially for its jobs involving FTPs, Santiago adds.

The payments, reports and other critical elements ActiveBatch governs have made a major difference in California Casualty’s customer service, according to the release. Santiago says his company is also more efficient.

Other ActiveBatch users include Specialty Underwriters Alliance and OSF HealthPlans.

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

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