DeRidder, La.-based Amerisafe, a specialty writer of workers' compensation insurance for hazardous industries has chosen Bedford, Mass.-based FirstBest Systems' Underwriting Management System (UMS) to provide real-time collaboration with agents and progressive agency capabilities, FirstBest announced on Monday. The UMS solution combines an agency portal with next-generation underwriting capabilities for commercial lines carriers.
According to a press release, Amerisafe will look to leverage UMS to enable closer relationships with agents and handle a significant increase in submission volume. The solution is expected to help the carrier improve agent visibility into submissions, streamline communications, promote best practices and maintain underwriting quality. An online agent workspace should provide agents with upload, quote delivery, submission status and real-time collaboration between underwriters and agents.
"The agent is our key partner, and our goal has always been to provide as much openness and collaboration as possible with our agents. The FirstBest UMS will enable a higher level of service to our agents by enhancing our ability to communicate and provide real-time visibility into the underwriting process," Craig Leach, EVP Sales and Marketing for Amerisafe, said in a press release.